Overview

Join to apply for the Distribution Manager role at Malmaison Hotel Liverpool.

Location: South Kensington, London – Hybrid: 3 days in the office, 2 days working from home. Salary: Competitive Salary plus generous company benefits.

About the Role

Role: Distribution Manager - Frasers Hospitality EMEA

Location: South Kensington, London – Hybrid: 3 days in the office, 2 days working from home

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. We foster learning and development to support our staff’s growth.

Frasers Hospitality owns and operates 7 properties in the UK, including Fraser Suites, Fraser Place, Fraser Residence and Park International Hotel, located in London, Edinburgh and Glasgow. These properties offer guests a comfortable and luxurious experience for both business and leisure stays.

Responsibilities

You will:

• Work closely with and report into the Head of Revenue, Reservations and Distribution, maintaining open communications with existing clients and opening channels by connecting to new partners.
• Support the sales and revenue teams to perform at optimum levels.
• Possess technical knowledge of multiple reservation system interfaces and manage data integration by supervising the rate loading process in the business.
• Stay up to date with hotel distribution technology and industry trends, contributing to a culture of success within the team and across the business.

What We’re Looking For

• You have proven experience in a similar role, preferably within reservations for hotels or serviced apartments.
• You have a flair for technical and systems knowledge with excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team with a shared passion to create memorable guest experiences.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

Benefits

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes to support career development.
• High Street Discounts on a range of shops, experiences, holidays and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical and more from £5 per month.
• Referral schemes paying up to £1500 for referred hires.
• Uniforms provided.
• Wellness campaigns and access to Wagestream for earned wage access.
• Mental health support and an Employee Assistance Programme (24/7).

Our Sustainability Goals

• 100% of electricity from renewable energy.
• Recycling initiatives, removal of single-use plastics, and Green Tourism accreditation across UK properties.
• Chemical-free cleaning and eco-friendly kitchen systems.
• Volunteer to work for sustainable charities two days per year on full pay.

Additional Information

Interested? Click Apply Now. Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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