Job title: Dutch speaking Customer Service Advisor

Salary: £25,000 per annum

Location: Remote, with 1 day per month in the office

Contract: 12 month FTC, full-time

Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.

Responsibilities:

• Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat.
• Provide solutions to customer issues, ensuring satisfaction and timely resolution.
• Maintain customer records and accurately log interactions.
• Work collaboratively with team members and management to improve customer experiences.

What We’re Looking For:

• Fluent in both written and spoken Dutch.
• Strong communication and problem-solving skills.
• Prior experience in a customer service role is advantageous.
• Ability to work independently in a remote setting.

Shift Patterns:

• Week 1: 07:00-15:15
• Week 2: 09:45-18:00

Benefits include:

• Life insurance
• Remote work opportunity
• Company discount
• Eye tests
• Buy/sell 5 days of holiday per year
• Enhanced maternity/paternity pay

And many more!

If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you!

If interested, please apply or send your CV directly to t.chau@eurolondon.com