eCommerce Specialist

New Yesterday

Job Description

About the Role

The Motorsports eCommerce Specialist will support the e-commerce team in managing and optimizing our online ecommerce sites. This role involves executing day-to-day operations, analysing performance data, and contributing to various e-commerce initiatives to enhance the customer experience and drive sales growth. If you love motorsport and ecommerce, this is the perfect role for you, at one of the most exciting organisations in sports right now.

Key Responsibilities

Daily Operations: Assist in the daily management of e-commerce operations, including product launch co-ordination, collection and merchandise story management, briefing creative content requirements and website maintenance.
User Journey Optimisation: Help manage the websites to ensure that fans can find the products they are looking for, and products are correctly merchandised within listings and search results. Take ownership of the day-to-day site quality and content execution ensuring accurate and appealing product presentation on the website.
Performance Tracking: Monitor and analyze e-commerce metrics such as sales performance, traffic, and conversion rates. Generate reports and provide insights to the team to support data-driven decision-making.
Product Health: ‘Walk the site’ daily to pick up on any errors or inconsistency within the user journey and address. Check all new products behave as expected. Use reporting to identify any under performing products and take steps to address.
Content Management: Support the creation and management of digital content in line with marketing calendars, including marketing campaigns, promotional banners, email and marketing copy. Ensure content is accurate, engaging, and aligned with brand guidelines.
Marketing Support: Liaise with partners and digital marketing teams to assist in the execution of digital marketing campaigns, including email marketing, social media promotions, and online advertisements. Help track and report on campaign performance.
Collaboration: Work closely with cross-functional teams, including marketing, operations, merchandising and buying to ensure alignment on eCommerce initiatives and projects.
Market Research: Stay updated on e-commerce trends, industry developments, and competitor activities. Share relevant insights with the team to support strategic planning and innovation.
Partner Collaboration: Assist in partner contact to support coordination of marketing, trading and traffic management to drive revenue growth.

What We’re Looking For

Bachelor’s degree in Business, Marketing, E-Commerce, or a related field (Desirable)
1-3 years of experience in e-commerce, retail, or a related field, with a focus on online sales and operations.
Familiarity with e-commerce platforms and web analytics tools.
Strong analytical skills, with the ability to interpret data and generate actionable insights.
Excellent communication and organizational skills, with attention to detail.
Ability to work effectively both independently and as part of a team.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software.
Experience with digital marketing and content management systems is a plus.
A love for sport (especially motorsport) is a big benefit.

What You’ll Get

Competitive salary + performance-based bonus
Flexible working options (2 remote days/week)
The chance to work with some of the world’s most exciting sports brands
Career development, mentoring, and training opportunities
A dynamic, supportive, and collaborative office environment

Sound like a good fit?

Apply now and help us take Fanatics' eCommerce to the next level.

We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us #J-18808-Ljbffr

Apply

Location:: Manchester, England, United Kingdom
Salary:: £80,000 - £100,000
Category:: Management & Operations

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