Ecommerce Specialist
4 Days Old
QUOC is dedicated to crafting high-performance cycling footwear that seamlessly blends comfort, style, and functionality. A fast-growing brand with a rapidly expanding community, we are on the hunt for a data-driven and dynamic marketeer to manage and oversee our global e-commerce function. This role is ideal for someone with a passion for cycling, a strong analytical background, and the ability to drive growth through innovative digital strategies. It will involve ensuring a seamless and premium customer experience while aligning e-commerce efforts with QUOC’s overall brand strategy.
QUOC is dedicated to crafting high-performance cycling footwear that seamlessly blends comfort, style, and functionality. A fast-growing brand with a rapidly expanding community, we are on the hunt for a data-driven and dynamic marketeer to manage and oversee our global e-commerce function. This role is ideal for someone with a passion for cycling, a strong analytical background, and the ability to drive growth through innovative digital strategies. It will involve ensuring a seamless and premium customer experience while aligning e-commerce efforts with QUOC’s overall brand strategy.
Key Responsibilities:- Develop and execute a comprehensive e-commerce strategy to drive sales growth (in key areas such as conversion rate, average order value, and traffic).
- Optimise the user experience across desktop and mobile platforms, ensuring a seamless and engaging customer journey.
- Implement conversion rate optimisation initiatives using A/B testing, heatmaps, and customer insights to improve key metrics.
- Align e-commerce strategy with QUOC’s overall brand direction
- Collaborate with the Digital Marketing team to drive traffic through SEO/SEM, performance marketing, and promotional campaigns.
- Work with Creative and Product teams to enhance on-site product presentation, pricing, and promotions.
- Monitor and produce weekly and monthly reports on KPIs such as traffic, conversion rates, AOV, and sales performance
- Conduct regular site audits, troubleshoot usability issues, and ensure technical stability with IT and external developers.
- Source and manage digital freelancers, including developers, ad builders, and SEO writers, to support e-commerce operations.
- 3+ years of e-commerce management experience, preferably in premium retail or cycling/sports space.
- Strong project management and prioritisation skills
- Proven success in driving sales growth through digital improvements and effective site merchandising.
- Strong analytical skills with experience using tools like Google Analytics, Shopify or Triple Whale.
- Demonstrable understanding of premium product businesses and seamless customer experiences.
- Strategic thinker with the ability to balance overarching vision with hands-on execution.
- Collaborative leader skilled in managing teams and aligning cross-functional stakeholders.
- Passion for cycling or outdoor sports.
- Experience with performance marketing, SEO, and social media platforms like Facebook, Instagram, and Strava.
- Basic experience in coding would be a huge plus
This is a remote opportunity with some flexibility to discuss full-time or part-time working arrangements. QUOC offers a dynamic and collaborative work environment within a passionate and growing brand and the opportunity to shape the future of the brand’s e-commerce strategy and global presence.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Sporting Goods Manufacturing
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#J-18808-Ljbffr- Location:
- London, England, United Kingdom
- Salary:
- £100,000 - £125,000
- Job Type:
- PartTime
- Category:
- Management & Operations
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