Overview

Job Opportunity: Employee Relations Case Manager

Location: Birmingham or Bristol

Catalyst Partners are working with a multinational, matrix organisation to recruit an experienced Employee Relations Case Manager. This is an exciting opportunity to join a fast-paced, collaborative environment where you’ll play a key role in shaping a positive employee experience across multiple business units and geographies.

Responsibilities

• Lead on complex ER cases including disciplinary, grievance, performance, and absence management.
• Provide expert guidance to managers and HR colleagues on ER policies, procedures, and employment law.
• Ensure consistency in ER case handling across a matrix structure.
• Collaborate with legal and compliance teams to manage risk and ensure policy alignment.
• Identify ER trends and contribute to proactive people strategies.
• Support the development of ER capability across the business through coaching and training.
• Maintain accurate and confidential case documentation in line with GDPR and internal standards.

What We’re Looking For

• Strong experience in an ER advisory or case management role, ideally within a matrix or multi-site organisation.
• In-depth knowledge of UK employment law and HR best practice.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to handle sensitive issues with professionalism and discretion.
• CIPD qualification (or working towards) is desirable.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Staffing and Recruiting