Overview

Fire Safety Manager

Department: Property and Investment

Team: Assets

Accountable to: Compliance & Building Safety Manager

Responsible for: Fire Safety Officer

Job location: Offices / Working from Home

PURPOSE OF POST: Lead the strategic development and implementation of fire safety policies and procedures across our clients housing stock and offices. Ensure compliance with the Regulatory Reform (Fire Safety) Order 2005 and all relevant health and safety legislation. Provide expert guidance and oversight to internal teams and external contractors to maintain high standards of fire safety. Act as the principal advisor on fire safety matters, supporting service managers and influencing organisational decisions. The role holder will be required to work closely and proactively with the Heads of Services and Managers across the company to identify fire safety requirements and advise on how to meet those requirements.

Job Responsibilities

1. Ensure all fire safety work is delivered effectively, meeting legal compliance standards and achieving a high level of customer satisfaction. Provide assurance to the Leadership Management Team and the Board on all fire safety compliance matters.
2. Oversee the completion, review, and quality assurance of Fire Risk Assessments (FRAs) across all properties, ensuring robust systems are in place and all asset register items are included.
3. Develop and maintain fire safety strategies, policies, and procedures, ensuring alignment with legislation, Welsh Government requirements, and best practice standards.
4. Provide leadership and specialist technical knowledge to manage compliance across all aspects of fire safety for all assets, ensuring services are maintained and continuously improved.
5. Manage the performance of fire safety contractors and consultants, including procurement, drafting specifications, setting quality standards, and participating in tender evaluations. Monitor contractor competence and enforce strong contract management through quality checks and compliance audits.
6. Oversee fire door inspection programmes and ensure timely completion of remedial actions.
7. Ensure FRAs, inspections, and audits are carried out across all stock, including residential, commercial, and workplace sites. Develop and implement fire safety emergency plans and procedures for all locations.
8. Design and maintain a dashboard for monitoring operations and actions, ensuring all FRA actions are closed within agreed timescales.
9. Establish mechanisms to manage and maintain property information for all fire-related construction and compliance requirements.
10. Ensure fire safety systems, including Fire Safety Information Boxes and Personal Emergency Evacuation Plans (PEEPs), are accurate, up to date, and effective.
11. Prepare fire safety reports and statistical information for Management, Leadership, and Board committees as required.
12. Lead investigations into fire safety incidents and ensure lessons learned are embedded into practice.
13. Develop and maintain strong working relationships with external stakeholders, including North Wales Fire and Rescue Service (NWFRS), Welsh Government departments, and other relevant bodies.
14. Collaborate with internal teams to embed fire safety into asset management, repairs, and housing services.
15. Lead on fire safety training and awareness initiatives for staff and contractors.
16. Work with the Communications Team to develop tenant information and publicity on fire safety.
17. Maintain awareness of Fire Regulations, Health and Safety requirements, and good practice across the organisation.
18. Ensure databases and records are maintained and updated, with quality assurance checks in place.
19. Provide technical advice and support to the companies staff on all aspects of fire safety.
20. Undertake training as appropriate to the role and keep up to date with developments in housing and fire safety.
21. Consult with leaseholders, residents, and other stakeholders as required.
22. Follow all policies, including Equal Opportunities policies.
23. Carry out any other duties within the scope, spirit, and purpose of the role as requested by managers. The job description will be reviewed as duties and responsibilities evolve.

Corporate Responsibilities

Service Delivery

• Delivering work to a high standard, on time and within budgets
• Respond to internal and external customers in a timely and professional manner
• Provide advice and support to co-workers / customers
• Submit regular reports within the responsibilities of the position
• Comply with all policies and any relevant legislation
• Lead reporting on all matters relating to Fire Safety
• Manage the directly accountable posts
• Ensure the Team\'s work is delivered to a high standard, on time, and within budget
• Manage and develop staff within the Team
• Identify and take appropriate action in cases of underperformance
• Support the training and development of team members

Performance

• Delivering work in line with Key Performance Standards
• Manage the Team to deliver in line with Key Performance Standards
• Monitor team performance, identify issues, intervene, and take action as required
• Work towards the company goals and objectives and support the development of a high-performing organisation

Policies and Processes

• Work in accordance with all policies and processes
• Ensure that policies and processes comply with legislative, regulatory, and good practice requirements
• Review and propose policy improvements and support continuous improvement

Financial and Budgetary

• Manage and review capital and revenue budgets, ensuring cost control and taking proactive steps to reduce any known overspend
• Work to increase value for money, maximise return on investment, and improve efficiency and cost-effectiveness across the company

Other

• Represent effectively externally by projecting a professional and positive image at all times
• Commit to tenant involvement in all aspects of the work

Personal Responsibilities

Act in accordance with the company values:

• Transparent — We are open, clear, and always act with honesty
• Inclusive — We foster an environment where every individual feels valued, respected and supported
• Progressive — We are dynamic, resilient, and will confidently meet the challenges and opportunities of the future

Ensuring confidentiality, security and integrity of data

Promote and act in accordance with the Health and Safety Policy

Promote equality and diversity in all aspects of the work.

It is expected that all staff within the company operate within their Competency Framework, which are behaviours or skills that are essential for effective performance:

• Effective Communication
• Work as a Team
• Working Effectively and Efficiently
• Customer Excellence
• Continuous Improvement

Normal Work Environment

Standard office hours, but occasionally additional hours to attend meetings outside of office hours.

Person Specification

JOB TITLE

Education and Qualifications: NEBOSH Diploma in Fire Safety Management or Occupational Health and Safety (Level 6). SFJ Level 4 Certificate in Fire Risk Management (Complex Residential Properties) - Member (MIFireE) or Fellow (FIFireE) of the Institution of Fire Engineers - IOSH membership (Grad / CMIOSH) - desirable. Proven knowledge of the Fire Safety Act 2021, Building Safety Act 2022, and Fire Safety (England) Regulations 2022.

Professional Experience: Experience in managing projects, developing partnerships and/or service improvement work in an organisation that provides frontline housing services.

Knowledge and Skills: Comprehensive knowledge and understanding of fire safety legislation, policy, and best practices, and the ability to advise managers and frontline service staff. Good knowledge of fire risk assessments and building safety requirements. Ability to identify, measure, and manage risks. Strong reasoning and discussion skills to effectively solve problems. Investigation skills and ability to prepare clear analytical reports. Easy drafting skills, with technical accuracy when necessary. Ability to work effectively with a focus on results. Ability to collaborate well as part of a team. Experienced in using Office software to accomplish tasks. Current full driving license.

Bilingual (English and Welsh) in the following or higher levels: Understanding: Able to follow routine work-related conversations, in both languages between fluent speakers. Speaking: Able to converse in some detail regarding routine work matters in both languages. Reading: Able to read and understand general and technical material with a dictionary, in both languages. Writing: Able to draft routine material, with editing assistance, in both languages

Leadership and Management: Good at prioritising and adapting to changing situations. Be alert to opportunities for improvement, encouraging and adopting best practices at all times.

Summary of Terms and Conditions

Fire Safety Officer

Notes: This description is provided for information only.