Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Production Coordinator based out of our London office.

About the Team:

Fitch Learning is a global leader in financial services training, delivering world-class learning solutions to professionals in banking, asset management, and insurance. We pride ourselves on our collaborative culture, client-centric approach, and commitment to innovation in education.

We are seeking a highly organized and detail-oriented Production Coordinator to support the booking and delivery of our learning products and services. This role is ideal for someone who thrives in structured, process-driven environments and takes pride in delivering high-quality outcomes. Strong communication skills and the ability to manage multiple priorities in a fast-paced environment are essential. You will play a key role in coordinating the production of virtual, hybrid, and in-person training programs, ensuring smooth execution and high-quality results.

How You’ll Make an Impact:

Production Coordination

• Support the booking and delivery of live, hybrid and virtual training sessions
• Maintain production timelines and ensure all stakeholders are aligned
• Manage the setup and readiness of the production environment. These can vary between virtual classrooms, physical training spaces, studio spaces and auditoriums
  

Operational Support

• Liaise with internal teams (Client Services, Content, Project Managers) to ensure seamless delivery
• Track and report on production progress, flagging risks to the Production Manager
• Maintain accurate documentation of production and filming notes
  

Instructor and Stakeholder Support

• Provide logistical and technical support to instructors’ pre-event and during a live event
• Ensure client-specific requirements are met in production planning
  

Quality & Process

• Contribute to continuous improvement of production workflows
• Management and enhancement of our in-house studio capabilities
• Ensure compliance with internal standards and client expectations
• Support post-delivery by coordinating file transfers and doing quality checks to assist the post-production team where required
  

You May be a Good Fit if:

• You have previous experience in a production or operations support role
• You possess strong organizational and multitasking skills
• You demonstrate excellent communication and stakeholder management abilities
• You have experience using virtual learning platforms (e.g., Zoom, Teams, WebEx)
• You can manage and operate technical equipment for filming, live streaming, and content production
• You are able to work both independently and as part of a team
• You have experience collaborating with global teams across multiple time zones
  

What Would Make You Stand Out:

• Detail-oriented and proactive
• Calm and professional under pressure
• Client-focused mindset
• Collaborative and adaptable
• Passionate about production and creative work
  

Why Choose Fitch:

• Hybrid Work Environment:3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
  

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

For more information, please visit our websites:

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

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