Overview

Fitch Learning is a leader in financial services training. The company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services, including expert faculty, e-learning, coaching, and blended assessments. Fitch Learning is a Fitch Solutions company. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, collaborating with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry.

Fitch Learning is currently seeking a Production Coordinator based out of our London office.

Responsibilities

• Support the booking and delivery of live, hybrid and virtual training sessions
• Maintain production timelines and ensure all stakeholders are aligned
• Manage the setup and readiness of the production environment, including virtual classrooms, physical training spaces, studio spaces and auditoriums

Operational Support

• Liaise with internal teams (Client Services, Content, Project Managers) to ensure seamless delivery
• Track and report on production progress, flagging risks to the Production Manager
• Maintain accurate documentation of production and filming notes

Instructor and Stakeholder Support

• Provide logistical and technical support to instructors’ pre-event and during live events
• Ensure client-specific requirements are met in production planning

Quality & Process

• Contribute to continuous improvement of production workflows
• Manage and enhance our in-house studio capabilities
• Ensure compliance with internal standards and client expectations
• Support post-delivery by coordinating file transfers and performing quality checks to assist the post-production team where required

You May Be a Good Fit If

• You have previous experience in a production or operations support role
• You possess strong organizational and multitasking skills
• You demonstrate excellent communication and stakeholder management abilities
• You have experience using virtual learning platforms (e.g., Zoom, Teams, WebEx)
• You can manage and operate technical equipment for filming, live streaming, and content production
• You are able to work both independently and as part of a team
• You have experience collaborating with global teams across multiple time zones

What Would Make You Stand Out

• Detail-oriented and proactive
• Calm and professional under pressure
• Client-focused mindset
• Collaborative and adaptable
• Passionate about production and creative work

Why Choose Fitch

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs
• Promoting Health & Wellbeing: Comprehensive healthcare offerings supporting physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and opportunities to volunteer

For more information, please visit the Fitch websites: www.fitchratings.com, www.fitchsolutions.com, www.fitchlearning.com