Overview

Fitch Learning is seeking a Global Head of Sales & Revenue Operations based out of our London office. Fitch Learning is a leader in financial services training, delivering learning solutions for apprentices, graduates, and professionals with 10+ years of experience in Financial Services. Fitch Learning is a Fitch Solutions company.

Join a global leader in financial education and collaborate with experts dedicated to empowering professionals with the skills and knowledge to excel in the finance industry. This role contributes to innovative professional education and impactful learning experiences that drive career advancement and industry success.

Responsibilities

• Conceptualize, design and execute business process improvements that increase sales productivity, optimize CRM workflows, and innovate for future business needs
• Identify best practices to be systematized and scaled across the business
• Lead and drive exceptional sales and operational execution, developing initiatives to scale quickly and effectively by penetrating new markets and moving the business upstream
• Partner with business unit leaders to align business and product strategy with commercial execution
• Drive adoption of defined sales processes including opportunity generation, pipeline management and forecasting supported by CRM adoption and best practices
• Manage the annual planning process including coverage model, territory design, quota setting, and account planning with sales management
• Deliver data-driven insights to sales and marketing leadership to enable rapid decision making, building scalable CRM dashboards, KPIs, and reporting infrastructure
• Manage ad-hoc programs that contribute to the overall success of the sales teams and business requirements
• Create and drive new strategic go-to-market plans to meet overall company growth and market share goals
• Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools
• Increase operational rigor and build processes that improve predictability, consistency, and productivity
• Develop short and long-term market strategy and forecasts through market analysis and data interpretation

Qualifications / You May Be a Good Fit If

• You have 10+ years of commercial and operations experience
• You bring a mix of sales, sales management, and revenue operations experience (preferred)
• You have prior experience in sales integrations, with knowledge of how to streamline technology and align goals while maintaining results
• You can design and optimize technology-enabled processes, CRM/Salesforce strategies while overseeing the broader commercial tech stack
• You have experience supporting organizations through rapid growth and scale, developing processes and strategies to drive expansion into new and existing markets
• You are a highly team-oriented, low-ego leader who can influence across functions as part of the leadership team
• You have a proven track record in a complex, global, multi-product organization

What Would Make You Stand Out

• Ability to influence and embed change into sales teams in a fast-paced environment and drive rapid adoption of business transformation
• Ability to prioritize and handle multiple requests concurrently and deliver results against deadlines
• Experience operating in a matrix organization with stakeholder engagement and influencing business heads
• University degree; industry qualification or graduate degree preferred

KPIs

• Revenue growth accounting for sales and retention performance from existing and new logo clients
• Sales productivity metrics
• Engagement of business heads and sales/ops employees
• Feedback from internal partners

Why Choose Fitch

• Hybrid Work Environment: 3 days a week in office required based on line of business and location
• Culture of Learning & Mobility: Training, leadership development and mentorship programs
• Investing in Your Future: Retirement planning and tuition reimbursement
• Health & Wellbeing: Comprehensive healthcare offerings
• Supportive Parenting Policies: Generous global parental leave plan
• Inclusive Work Environment: Collaborative workplace with Employee Resource Groups
• Giving Back: Paid volunteer days and matched donations

For More Information, Please Visit Our Websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Seniority level

• Executive

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Information Services

Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x