Overview

Watford

Ref: 8199FC

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

• Position: French speaking Customer Service Advisor
• Salary: up to £30,000 per annum
• Location: Watford
• Hybrid working: with regular office attendance
• Reference: 8199FC

Main Duties

• To provide excellent customer service and administrative support.

The Role

• To manage the ordering process from initial enquiry to delivery
• To manage existing accounts and client contract information
• To manage credit or debit notes
• To coordinate deliveries in line with client requirements and update client accordingly
• To liaise with other departments regarding client requirements or changes
• To respond to incoming enquiries and provide excellent customer service

Candidate's Profile

• Fluent in French (written and spoken) – Essential
• Previous experience in customer service and/or sales support – Essential
• Proactive, confident and dynamic personality
• Excellent communication skills and a team player
• Computer literate (MS Office, Internet)
• Able to work in a fast-paced environment