This is an exciting opportunity to join Teesside Mind as our Fundraising Officer at a key time in the fundraising teams development. Youll play a pivotal role in our organisation, helping to ensure Teesside Minds fundraising income continues to grow and raising awareness of our work.

Focusing largely on our community and challenge event fundraising, youll be responsible for delivering our Schools Programme of fundraising events, including our Mental Elf and Colour Runs, growing income from these and other schools activities and initiatives. Youll support the organisation and delivery of our other events such as Bark In The Park. Youll also manage fundraisers in our growing portfolio of exciting challenge-based events such as The Great North Run, the Three Peaks Challenge, Sky Dives to maximise income from this stream. Its a fast-paced, varied and very rewarding role.

This is a hybrid working position with a combination of homeworking and regular attendance at our Teesside offices, including regular travel throughout the region to events. The nature of this role also requires occasional evening and weekend working.

Main duties of the job

• Supporting the Fundraising Manager in delivering Teesside Minds fundraising strategy, ensuring alignment with the wider brand and marketing objectives.
• Acting as the first point of contact for fundraising enquiries, providing excellent donor care and stewardship.
• Building and maintaining strong relationships with schools, community groups, individuals, and volunteers to support their fundraising efforts.
• Delivering an exceptional supporter experience through various communication channels including phone, email, social media, written correspondence, and face-to-face meetings.
• Representing Teesside Mind at community events, talks, and assemblies to share key messages, raise awareness and inspire support.
• Working collaboratively with internal teams and external partners to maximise fundraising impact and ensure consistent messaging.
• Ensuring accurate and timely data entry into the SRM system, maintaining records of fundraising activity, volunteers, and supporter interactions.
• Adhering to all legal and regulatory requirements, including the Fundraising Regulators Code of Practice and internal policies and procedures.

About us

Were proud to have directly helped 27,000 local people this last year, more than weve ever supported. Weve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways.

We believe everyone has the right to enjoy good mental health and our team of trusted professionalsprovide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.

Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it's only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We're dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.

Job responsibilities

Do you have the knowledge, skills and personal qualities to do this job well? If you can answer yes to the questions below then wed love to hear from you.

• Do you share our values and passion for improving mental health on Teesside and empowering people to live full and happylives?
• Are you ready to help generate funds to secure our services in the long term?
• Do you enjoy building relationships and supporting people to achieve a goal?
• Can you inspire and motivate others to make a difference?
• Are you hard-working, creative, resourceful and tenacious?
• Do you enjoy being hands-on, organising events and activities and have a good eye for detail?
• Do you enjoy working with children and young people?
• Are you committed to Teesside Minds values and aims?
• Are you committed to treating everyone with respect, dignity and fairness?

Person Specification

Knowledge

• Understanding of fundraising principles and donor stewardship
• Awareness of the Fundraising Regulators Code of Practice and relevant legal requirements
• Knowledge of the mental health sector or charity landscape in Teesside
• Excellent interpersonal skills to build authentic relationships
• Strong written and verbal communication skills
• Excellent presentation skills comfortable delivering presentations to a wide age range of audiences in a confident and engaging manner
• Strong influencing skills to encourage supporters to exceed fundraising targets and do more for Teesside Mind
• Strong organisational and project management skills able to work professionally and efficiently across multiple priorities and to deadlines
• Ability to motivate and inspire others to exceed fundraising targets
• High level of accuracy and attention to detail
• Good IT skills (MS Office, Mailchimp, CRM systems, social media) with the ability to adapt to and use new technologies

Experience & Qualifications

• Experience in a fundraising, engagement, or similar people-facing role
• Experience of community and/or event fundraising
• Experience of working collaboratively to achieve goals
• Experience of record keeping
• GCSE English and Maths grade C/4 or above
• Educated to A-level standard
• Experience working with CRM systems or supporter databases
• Experience working with volunteers
• Experience of working with children and young people
• First Aid at Work certificate
• Mental Health First Aider

Other Personal Qualities

• Demonstrates a commitment to understanding Teesside Minds audiences and delivering memorable fundraising experiences through excellent stewardship
• Acts with integrity and with a respectful, fair, and inclusive approach
• Shows resilience, initiative and tenacity with a proactive and creative approach to problem-solving
• Comfortable with hands-on event delivery including outdoors
• Enjoys working as part of a team and developing new skills
• Willingness to work occasional evenings and weekends for events
• Valid Driving License with access to a car, business insurance, and willing to travel to locations throughout Teesside and occasionally the wider region

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.