Overview

An opportunity has arisen for a German Credit Controller to join a successful multi-sited company based in their head office near Slough with car parking onsite. This opportunity provides many benefits such as the ability to work from home 2 days a week! You must be able to speak German fluently!

Responsibilities

• Responsible for around 300-350 German accounts
• Periodic review of customer credit limits, recommending appropriate action
• Ensure that month-end statements are issued to customers in a timely manner
• To exercise discretion and judgement in debt collection through the various stages of the Credit Control process through phone and written communication to chase overdue debt
• Take appropriate STOP action and issue 7 day legal notice action
• Pass debt to Senior Credit Controllers to instigate HMCS legal action against customers, when necessary
• Liaise with customers and management to ensure swift resolution of queries to enable collection of debt

Requirements

• A minimum of 2 years experience gained in a similar role
• Hands on experience in a phone based high volume debt collection role
• You will be proficient in Microsoft Office and Excel
• Possess strong communication skills
• Fluent German is essential

You will enjoy working in a supportive and friendly team whilst receiving a competitive package.

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