Project Management, IT, Change & Transformation

London

Head of Applications – Insurance | London / Hybrid

A leading global insurance broker is seeking a Head of Applications to take ownership of their enterprise application landscape. This senior leadership role is responsible for defining the strategy, architecture, and performance of business-critical platforms, including broking systems, CRM, claims platforms, integration tools, and customer portals.

Key Responsibilities:

• Lead the full lifecycle management of enterprise applications across the group.
• Define and deliver an applications strategy aligned with business growth and digital transformation.
• Manage and develop a team of application specialists and solution architects.
• Partner with business functions (underwriting, claims, operations, finance) to deliver scalable solutions.
• Oversee vendor management, contracts, and third-party relationships.
• Drive transformation initiatives, including system upgrades, integrations, and cloud migrations.
• Maintain strong governance and compliance with FCA, GDPR, and other regulatory requirements.

Candidate Profile:

• Proven experience in insurance brokerage, with deep knowledge of industry workflows (policy administration, claims, compliance, renewals).
• Hands-on expertise with core systems such as Acturis, RiskServe, Salesforce.
• Strong technical background in application architecture, integrations (APIs, middleware, Mulesoft), and cloud (Azure, Salesforce Cloud).
• Track record of delivering transformation and digital initiatives in complex environments.
• Excellent leadership, stakeholder engagement, and vendor management skills.

The Opportunity:

This is a high-impact role offering the chance to lead application strategy for a global broker undergoing significant growth and digital transformation. The position offers hybrid working (3 days in the City office, 2 days remote) and the opportunity to shape a modern, scalable applications landscape.