Overview

Join to apply for the Head of Commercial Banking role at Coventry Building Society

This role can operate from either our Head Office campus in Coventry or our Manchester office but as a Group role, travel to both locations will be required. A team-led hybrid working arrangement is in place.

Taking a leading role across the organisation to drive integration and transformational change for the Group Commercial Banking business, you’ll have experience of strategic influence, and high-level decision-making to shape critical initiatives, and ensure strategic cohesion across the combined Group structure.

To be successful in this role it’s essential you have:

Responsibilities

The role will bring to life the Group’s Commercial Banking business with full accountability for the national Relationship Management team including the leadership roles of Head of Regions (North, South & Midlands), Business Development & Customer Relationship Support. It will translate strategy and business plans for team members and define objectives for the management team that ensure delivery of these (customer service, balance sheet management, profitability, liquidity, capital management, risk, colleague development and engagement etc.) over the short and medium term. It will include working with product heads to define and implement segmented propositions for identified target customers, to deliver an improved customer service proposition and to re-balance the customer base via optimised delivery channels. The role holder will put our members and customers first, bringing significant experience in Commercial Banking and understanding the regulatory and commercial context to achieve growth and success.

Key responsibilities include:

• Produce the strategy and business plans for the Commercial Banking function and identify and implement market leading customer outcomes aligned to the Groups strategic plan
• Identify and manage risks and controls in line with risk appetite and policy
• Define objectives for the management team to deliver customer service, balance sheet management, profitability, liquidity, capital management, risk, and colleague development
• Lead relationships, secure stakeholder buy-in, and drive alignment across diverse teams

Essential experience and skills

• Proven financial services leadership experience in a senior-level Business or Commercial Banking role
• Experience of commercial bank lending across a range of sectors, with large loan lending experience
• Experience of working with credit risk on large lending cases, strategy development & oversight
• Experience of developing and delivering strategy and associated business plans
• Expert knowledge of the regulatory requirements and rules that govern business activities
• Demonstrable expertise in commercial management
• Strong analytical, organisational, and communication skills, capable of translating complex challenges into actionable insights
• Exceptional leadership and interpersonal abilities with a track record of fostering cross-functional collaboration and influencing
• Experience of operating in a fast-paced and rapidly changing environment with multiple high-priority demands
• Adept at managing relationships, securing stakeholder buy-in, and driving alignment across diverse teams

Desirable experience

• Evidence of leading through an integration
• Skilled at navigating shifting priorities and evolving market conditions in a dual organisational setting

Seniority level

• Director

Employment type

• Full-time

Job function

• Finance

Industries

• Financial Services and Banking

Benefits

• Private medical and health screenings
• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity and shared parental leave
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

Location and travel: This role can operate from our Head Office campus in Coventry or our Manchester office; travel to both locations will be required. Group role with a team-led hybrid working arrangement.

Other notes: We reserve the right to close this advert early if we receive a high volume of suitable applications.

Required industry context

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