Head of Consultancy Health and Safety Services

Location: Hybrid/Cannock

Salary: Up to £90,000 per annum + £25,000 Commission

Contract Type: Permanent

What We Can Offer You: Hybrid or Remote Working, single cover healthcare

Why Do We Want You?

Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector? Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and helps customers navigate health and safety legislation through training, guidance and expertise.

We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients.

Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks And Responsibilities

The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector.

Responsibilities

• Develop comprehensive retained consultancy packages and execute legal compliance audits and inspections.
• Service Development: Design and develop consultancy service offerings, including retained consultancy packages.
• Deliver legal compliance audits and inspections, including risk profiling and training needs analysis (TNA), ISO 45001 and 9001 system design and implementation.
• Construction phase plan development and CDM support; toolbox talks, policy development, and bespoke advice.
• Develop/adopt digital tools/apps to enhance service delivery (e.g., Safety Management Systems and/or risk assessment development tools).
• Team Management: Build, lead and develop a team of health and safety consultants; set performance targets and conduct regular reviews; implement training and development programs; foster a culture of excellence and continuous improvement.
• Commercial Management: Develop and manage pricing strategies and commercial models; create and manage departmental budgets and forecasts; contribute to bid and tender development for strategic accounts and frameworks; identify and pursue new business opportunities with Sales and Marketing teams.

What’s the Best Thing About This Role?

Autonomy to make the role your own. You will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to bid and tender development for strategic accounts. You will identify and pursue new business opportunities and collaborate with Sales and Marketing to grow and sustain the consultancy services offered. You will play a pivotal role in driving the organization’s consultancy strategy, enhancing service delivery and achieving commercial success.

What’s the Most Challenging Thing About This Role?

This is a fast-paced role in an ever-changing environment. You will need to stay informed on industry developments and regulatory changes to maintain the organization’s competitive edge. You will build and nurture a high-performing team, set performance targets, conduct regular reviews, and implement ongoing training and development programs. A key aspect is fostering a culture of excellence and continuous improvement.

What We’re Looking For

• To Be Successful In This Role, You Must Have
• NEBOSH Diploma or equivalent higher-level qualification
• Chartered membership of IOSH (CMIOSH)
• Significant experience in health and safety consulting
• Experience in a senior management role
• Proven success in building and scaling consultancy operations
• Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks
• Strong commercial acumen and a track record in driving revenue growth
• Exceptional leadership, coaching, and team development capabilities

Nice to Have

• Strategic thinker with entrepreneurial mindset
• Results-driven with strong problem-solving abilities
• Excellent interpersonal skills
• High level of professional integrity
• Ability to influence at senior level

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About Us

Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we recently became part of Wilmington plc and are committed to improving the range and quality of services for customers.

We are ambitious and inclusive, with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

Click on APPLY today!