HEAD OF ENGINEERING – FULL TIME – LONDON

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture.

Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community.

At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff.

As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success.

The Head of Engineering is responsible for leading and empowering high-performing engineering teams to deliver scalable, robust, and business-aligned technology solutions. This role removes barriers to progress, fosters a culture of collaboration and innovation, and ensures engineering efforts are strategically aligned to business goals. The Head of Engineering plays a critical role in shaping the technical direction, driving delivery excellence, and strengthening END.’s technical reputation and employer brand.

Here’s a breakdown of what you’ll be doing:

• Creating and sustaining a high-performing engineering culture that values creativity, challenge, and delivery excellence.

• Setting goals and conducting performance reviews for direct reports to align with team and business objectives.

• Ensuring team coherence, alignment, and focus on delivering impactful technical solutions.

• Planning and managing resource needs, capability utilisation, and engineering deliverables across teams.

• Representing the technology pillar in cross-functional initiatives and contributing to overall tech strategy.

• Maintaining engineering artifacts and overseeing cross-training and knowledge sharing practices.

• Preparing engineering support rotas and ensuring smooth operational coverage throughout the year.

• Leading recruitment, onboarding, retention, and development initiatives across engineering teams.

• Resolving conflicts related to people, processes, or technology in a constructive and forward-thinking manner.

• Providing input into release planning and effort estimation across programmes.

Who we’re looking for:

• Leads a major function within the organisation, contributing to strategic planning, budget setting, and long-term direction that directly impacts business performance and customer experience.

• Holds comprehensive knowledge of cross-functional departments, systems, and industry trends, enabling the alignment of engineering efforts with overall business goals and evolving sector challenges.

• Accountable for financial planning and delivery of independent budgets, driving performance through department managers and functional leads.

• Develops and delivers innovative solutions that go beyond current ways of working, removing complexity, and enhancing functional effectiveness.

• Influences business and technology change by maintaining deep understanding of customer needs, enterprise architecture, and commercial priorities.

• Drives adoption of best practices through communities of practice and cross-domain collaboration.

• Champions END.’s technical reputation to attract and retain top talent and ensures delivery of scalable web and mobile platforms in a fast-paced, outcome-focused environment.

• Navigates all areas of technology delivery—software development, infrastructure, UX, and operations—making sound decisions under pressure and balancing complex trade-offs.

• Able to jump into code and architectural decisions as needed.

• Communicates clearly and confidently with internal and external stakeholders, from technical teams to board-level leaders, fostering strong, collaborative relationships across the business.

Qualifications:

Level 7 Professional qualifications or extensive practical knowledge gained through experience

Tech Stack:

• AWS, GCP

• Akamai

• PHP – Laravel and Symfony

• NodeJS

• React

• Typescript

• Headless CMS

• Algolia

• CDP

• Composable DXP

• Adobe Commerce Cloud

• Payment Systems such as Adyen

• Fraud tools such as Forter

Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 33 days holiday (including bank holidays)
• Flexible working - 3 days office working (Mon-Wed) 2 Days home working (Thu-Fri)
• 40 Hours per week
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression

Don’t worry if you don’t hit every criteria, we’re always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.