The Opportunity

In this hybrid working role, you will be responsible for providing an accurate and efficient HR administration service with respect to all aspects of the employee lifecycle, including changes to personal details, changes to terms and conditions, family leave and the processing of leaver documentation.

The role will also be responsible for supporting HR administration along with the maintenance of the iTrent HR system, as well as being the first point of contact for any HR queries from the business and the wider HR team.

Location: This role will be based at our Head Office in Birmingham (Trinity Park, B37 7ES) with an informal arrangement to allow hybrid working

Fixed Term Contract: 12 Months

What you will be doing

• Be an 'ambassador' for the HR service and 'champion' self service.
• Undertake data entry for HR transactions relating to employee lifecycle (post recruitment), including changes to personal details, processing changes to terms and conditions and leaver documentation.
• Undertake administrative support in the delivery of HR calendar events (e.g pay review).
• Undertake administrative support to the HR team for bulk employee communications, HR change projects etc.
• Ensure all personnel records are maintained and secure, complying with obligations under GDPR.
• Administrative tasks including printing, scanning, maintaining documentation, producing letters and processing or HR Invoices.
• Provide timely support and guidance and be the first point of contract for all colleagues on HR related queries.
• Processing absence such as sickness, family leave, AWOL etc.
• To input to HR projects where required.
• Identifying process improvements.
• Processing payroll changes and assisting with payroll checking (e.g new starters, salary amends and leavers).
• Collaborate with other departments, functions and third parties (payroll, finance, benefits etc).

What we will need from you

Essential:

• Excellent oral and written communication skills
• Excellent attention to detail and accuracy
• Excellent customer service focus, including experience of telephone based work and query handling
• Well organised, with ability to work to tight deadlines
• Strong team player but also able to work on own initiative
• Ability to use Microsoft Office applications

Desirable:

• Experience in using HR system
• CIPD Level 3 completed or working towards
• Previous HR Administration experience and good understanding of HR policy, procedures, and legislation (for example, in relation to Right to work)

What we can offer you

• Competitive salary
• 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday)
• Private medical insurance for yourself (with the option to buy family cover)
• Life Assurance
• Defined contribution pension scheme matched up to 8%
• 2 days volunteering opportunities
• Flexible and Agile working
• Flexible Benefits scheme

Who we are

Tilbury Douglas is a leading UK building, infrastructure, engineering, and fit-out company delivering critical projects across health, education, highways, justice, defence, aviation, water, and environmental sectors.

Our people are at the heart of our success. We embrace diversity, encourage fresh ideas, and are proud to have achieved Investors in Diversity status.

Please Note:

• We do not hold a sponsorship licence.
• This role requires Baseline Personnel Security Standard (BPSS) clearance, including identity, employment history, and criminal record checks.

We look forward to receiving your application!