Overview

We are looking for an HR Advisor to join our supportive and fast-paced team. In this role, you'll take ownership of key HR processes across the employee lifecycle, from onboarding and probation tracking to payroll coordination, performance management, and supporting employee relations. You'll work closely with managers and People & Culture colleagues, using your knowledge and initiative to keep things running smoothly and contribute to a positive employee experience.

Responsibilities

• Lead onboarding and offboarding processes, ensuring a smooth and professional experience for new starters, leavers, and internal movers.
• Coordinate inductions and probation support, providing regular feedback and support to Managers and employees during probationary period.
• Coordinate training activity, including booking external courses and managing LinkedIn Learning licences.
• Support development planning, working with managers to review team needs and suggest relevant training options.
• Manage the annual PDR process, coaching and supporting Managers through any performance improvement issues within their teams in accordance with our performance policy.
• Contribute to development of our wellness programme, ensuring our Managers are informed and supported in managing employee wellbeing.
• Monitor absence rates in allocated business areas and support Managers in any absence management or capability issues within their teams.
• Manage payroll and benefits processes, including monthly updates, scheme administration, pension enrolment, and responding to employee queries.
• Support the Head of Operations and People Partners with employee relations, competently and compassionately handling matters such as reorganisations, redundancies, disciplinary and grievance issues.
• Manage all maternity, paternity and shared parental leave requests ensuring employees feel informed and supported and all admin and payroll related tasks are completed.
• Maintain and manage HR systems, ensuring accurate employee data, responding to queries, running reports, and supporting system administration, including building workflows and templates to improve efficiency and consistency.
• Pro-actively identify projects that would improve the HR service and make recommendations to People & Culture colleagues.

Qualifications

• Proven experience in a generalist HR Assistant / Advisor role
• Solid understanding and experience of UK payroll processes
• CIPD Level 5 (or working towards)
• Experience in using and developing a cloud based HRIS
• Confident using Excel to export and manipulate data
• High attention to detail and excellent organisational skills
• Excellent communication and interpersonal abilities
• Excellent teamwork and stakeholder management skills
• Comfortable with taking initiative and working proactively to identify process improvements and system automation to reduce manual admin and improve workflow efficiencies
• Confident speaking with individuals from diverse backgrounds and varying levels of expertise, and able to adapt communication style to suit different audiences and situations

Benefits

• 25 days annual leave in addition to bank holidays - increasing by one additional day after 6 years, up to a maximum of 30 days.
• An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our MeDay.
• A volunteer day to take for supporting a chosen charity and giving back to the community.
• Opportunity for hybrid working
• Contributory Pension
• Life Assurance Scheme
• Group Income Protection
• Enhanced family-friendly leave pay entitlements
• Wellbeing benefits, including: a health care cash plan, Employee assistance programme, Virtual GP service and access to health & wellbeing resources and tools.
• Cycle to Work Scheme
• Electric Car Scheme