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The HR Function

The HR function is split across several key areas: Business Partnering; Talent and Culture which includes Diversity, Equity & Inclusion; Reward & Benefits; Services & Policy; and Organisational Learning & Development. All work collaboratively to deliver the people-aligned Firm strategy, providing a trusted, high-quality service that supports the Firm’s professional reputation.

Role Purpose

The HR Systems and MI Manager will be responsible for managing and optimising the Firm’s HR system and delivering insightful management information (MI) to support strategic decision-making. This role ensures effective use of HR technology to streamline processes and enhance data-driven decision-making. The role holder will work closely with HR, IT and Finance to ensure the right solutions and processes are in place to support evolving business needs.

Roles and Responsibilities

(This is a broad but not exhaustive list)

HR Systems Management

• Oversee the implementation, maintenance, and optimisation of the Firm’s HR system to meet current and future needs.
• Provide technical leadership around configuration, change control, releases/upgrades, and issue resolution, collaborating with external partners/vendors where required.
• Leverage system improvements to drive operational stability, process automation and innovation.
• Ensure data integrity and security within the HR system.

External Relationships Management

• Manage relationships with external system partners and vendors to ensure effective service delivery and system performance.
• Work with Procurement to negotiate contracts and agreements on favourable terms.
• Monitor vendor performance and address issues to maintain high service standards.

Management Information (MI)

• Develop and deliver comprehensive MI reports to support strategic HR initiatives and business decisions, ensuring a single source of truth.
• Analyse data trends and provide actionable insights to HR and leadership teams.
• Ensure accuracy and timeliness in reporting.

Stakeholder Engagement

• Work closely with HR, Finance and other functions to understand data and HR system needs and deliver tailored solutions.
• Understand how data flows between the core HR database and other systems and the downstream impacts on other departments.
• Provide training and support to HR team and other system users.
• Collaborate with the HR Advisory team to ensure systems support data requirements and transactional HR processes, enhancing efficiency.

Process Improvement

• Identify opportunities to streamline HR processes through technology and automation.
• Lead initiatives to improve data collection and reporting methods.

Compliance and Best Practices

• Ensure HR systems and processes comply with relevant legal and regulatory obligations including SRA Standards and Regulations.
• Stay updated on industry best practices and emerging technologies in HR systems and MI.

Project Management

• Lead HR systems projects, including new implementations and enhancements.
• Manage project timelines, budgets, and resources effectively.

Skills and Experience

• Proven track record in managing HR Information Systems, preferably SAP SuccessFactors.
• Experience in HR systems management and MI delivery, preferably within a law firm or professional services environment.
• Experience leading HR systems implementation projects.
• Proficiency in HR software and data analysis and reporting tools.
• Experience of leading teams.
• A background in HR with an understanding of the people lifecycle is preferable.
• Bachelor’s degree (or equivalent) in Human Resources, Business Administration, Information Technology, or a related field is preferable.

Person Specification

• Strong analytical skills with the ability to interpret complex data sets.
• Strong communication and stakeholder management skills.
• Detail-oriented with a focus on accuracy and quality.
• Proactive and solution-focused approach to problem-solving.
• Able to work collaboratively and build internal and external relationships.
• Strong organisational skills with the ability to manage multiple priorities.
• Self-motivated with accountability and the ability to work independently.
• Excellent communication and interpersonal skills with the ability to influence at all levels.
• Shows flexibility and thrives under pressure in a fast-paced environment.
• Ability to work independently and as part of a team.

Behaviours

• Working together
• Integrity and respect
• Inclusive
• Personal impact and growth
• Driving high standards
• Client-centred
• Responsible business

Hybrid working – We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.

For a detailed specification please download the job description in the documents section of this page.

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