Direct message the job poster from Love2shop

Up to £35,000 per annum, dependent on experience (pro-rata)

3 days based in our Chapel Street office in Liverpool, 1 day based in our office in Haydock and 1 day from home (Friday)

What is the role?

Due to growth within the organisation, we are looking for a hands on People Advisor to join our small but busy team within the North west covering across our Liverpool and Haydock offices and some remote support for our teams in the South too. This role is an exciting opportunity for the right person to roll their sleeves up and get involved with the day to day BAU activities but also support with any projects and alignment of terms as we align policies and procedures across our businesses.

Key responsibilities

• First line point of contact for all general HR enquiries and supporting the people team inbox offering best practice advice and guidance to managers across varying companies, policies and terms and conditions.
• Ensure employee relations issues are managed effectively and in a timely manner, prioritising workload and multiple cases, accordingly, working closely with the People Business Partner.
• Own the absence procedure process and support/guide managers through the absence trigger meetings and subsequent absence hearing meetings. Conducting occupational health referrals as advised by the People Business Partner
• Conducting exit interviews and providing analysis on any trends identified.
• Conduct HR Inductions for new starters and own the induction slides for any updates.
• Involvement with supporting and training managers including creating slides and presenting in one to one or in small group settings on HR processes and procedures
• Create and maintain organisation structure charts working closely with the People Business Partner and Head of People North.
• Supporting managers with the annual review PDP process and advising managers in line with the performance management policy
• Create a HR template library as advised by the People Business Partner.

About you

• You will ideally have 2 years’ experience working within an advisory role within a busy People/HR team
• You have good knowledge of UK Employment Law
• You have great communication skills, both verbal and written
• You relish being hands on, have a self-starter mind-set and great customer service skills
• You have a proven track record of highly-professional client service in a dynamic environment with the ability to work to tight deadlines

About us

Love2shop is a business bringing vitality to the world of reward and recognition, helping people to celebrate the moments that matter most – at home, in work, at play, or anywhere at all, really. We do that by helping people to offer the gift of choice. With an incredible range of gift cards and vouchers, Love2shop lets lucky recipients open the door to hundreds of top high street brands and retailers – and go spending. They can do that in-store or online. We’ve been around for more than 55 years and recently been acquired by PayPoint, with exciting developments ahead.

Job type

36.25 hours per week, Monday to Friday, 9am-5.15pm. The role is based between our Liverpool and Haydock Head Offices, with a minimum of 3 days required in the office per week.

We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.

• 25 days’ holiday per year, plus bank holidays (pro-rata)
• Company pension scheme
• Staff Everyday Benefits card offering discounts with multiple retailers (10%)
• Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
• Vibrant Liverpool city centre office, and recently refurbished Haydock office with free onsite parking (Haydock only)
• Fabulous kitchen space which offers free tea, coffee and refreshments
• Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
• Family friendly leave
• Employee social events, lunches and fun activities
• Free refreshments provided

Seniority level: Associate

Employment type: Contract