Overview

Insight Manager Analytics role at John Lewis Partnership. The Analytics Team uses advanced analytics to help stakeholders solve problems and make better decisions. As an Insight Manager, Analytics, you will be allocated to a part of the business and be responsible for maximising value from your projects in the supply chain area (including those of your direct reports where applicable). You will apply your technical expertise, appropriate analytical techniques, effective stakeholder management, clear storytelling, recommendations and timely delivery. This is a specialist, hands-on role and you will lead several significant analytical projects in your business area. We are looking for Partners who are motivated to solve business problems, with curious and pragmatic mindsets. In addition, you should have extensive technical knowledge and the ability to apply those skills in a practical and time-sensitive way with great communication.

Hybrid working

This is a hybrid working role, therefore your time will primarily be split between working from home and the London/Head Office. There will also be an expectation to visit other locations as the need arises. Our team currently works from the office once a week to connect and on a more ad-hoc basis to attend key meetings, but frequency depends on business needs.

Key Responsibilities

• Engage stakeholders to maximise value and improve decision making through your own and your team’s projects
• Responsible for the timely delivery, impact and quality of your team’s output
• Proactively identify opportunities and champion the use of analytics in your stakeholder area
• Lead multi-stream projects, managing stakeholders and delivering recommendations
• Understand stakeholders’ commercial strategies and goals
• Develop good relationships with stakeholders and become an extension of their team
• Triangulate recommendations with other sources (e.g., Research and Insight)
• Manipulate, analyse, build models and draw conclusions from large data sets to inform decisions
• Support your team to define the right methodologies for projects
• Ensure your own and your team’s output is clear and impactful (e.g., visualisations, slides, presentations)
• Use visualisation tools to automate and increase efficiency
• Promote a self-serve culture across your stakeholder area
• Be an active contributor to the DI&A team and the analytics profession
• Engage other parts of DI&A as necessary
• Ensure compliance with GDPR and adhere to Partnership risk management and data privacy and security policies
• Invest in personal and professional development opportunities
• Demonstrate a flexible approach to working, joining projects as needed and/or supporting colleagues to secure project success
• Share ownership responsibilities and support Partners and colleagues to have a voice in the business

Essential Skills / Experience

• Relevant qualification in a numerate discipline (e.g., maths/stats/data science/science or similar)
• Significant experience with SQL
• Significant experience with Python / R
• Experience in an analytics team applying advanced techniques
• Experience with visualisation software (Tableau / Power BI)
• Experience working within Supply Chain analytics
• Experience driving business value from analytics

Desirable Skills / Experience

• Experience of managing analysts and building their capability
• Experience of building strong relationships with senior stakeholders
• Experience of influencing decision makers
• Experience of working alongside other Insight teams

Additional Information

• The application form consists of a CV upload, followed by application questions. Please visit https://www.jlpjobs.com/how-to-apply/journey/ to understand more about the application and hiring process
• Next steps, if successful, include a 1st stage virtual interview followed by a more detailed formal interview
• You’ll be asked about any adjustments you may need to support the recruitment process. Let us know and we’ll discuss it with you

About The Partnership

We’re the largest employee owned business in the UK and home of John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us. We’re focused on being brilliant at retail, innovating and adapting while upholding our values of kindness and respect. Partners share responsibility and rewards, and we strive to create an environment where everyone can thrive.

Important points to note

• Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information during recruitment
• We occasionally close vacancies early if there is a high volume of applications. If you require a reasonable adjustment due to a disability, contact us as soon as possible
• We support flexible working where possible, including flexible or compressed hours, job sharing or shorter hour contracts. Discuss this with the hiring manager at interview

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology
• Industry: Retail