Insurance Advisor
New Today
Henry Seymour & Co, part of the Jensten Group, is seeking an Insurance Advisor to join their team in Sutton. The company is a growing business with around 1000 employees and has a friendly team of 20+ people. The successful candidate will work in the Digital Schemes division, assisting commercial customers with a range of policies, including Tradesmen, Hair & Beauty, and Business Professionals.
Initially, the role will be full-time in the office, with hybrid working available after completing training and probation, allowing for 2 days of work from home per week.
Key objectives and responsibilities include:
- Assessing customer needs, answering general enquiries, and providing suitable advice
- Maximising renewal retention and replacing business where necessary to retain clients
- Completing amendments, cancellations, and assisting with claims and account queries
- Providing high-level customer service, treating customers fairly, and adhering to company rules and guidelines
- Ensuring all administration and paperwork is undertaken in accordance with company procedures and timescales
About You
This is a great opportunity for someone with a passion for customer service looking to develop a career in insurance. The ideal candidate will have strong customer service and communication skills, a good understanding of Microsoft Word, Excel, and Outlook, and a sincere interest in developing a career within the insurance sector.
- Strong customer service and communication skills – both written and verbal
- A good understanding of Microsoft Word, Excel, and Outlook
- A sincere interest in developing a career within the insurance sector
- A desire to work towards CII Qualifications (ideally)
- Work experience in a professional office environment (advantageous but not essential)
Rewards and Benefits
The company offers a supportive culture and an attractive range of rewards and benefits, including:
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto-enrolment into the company's excellent pension scheme (5% employer matched contribution)
- Flex-benefits – a range of flexible benefits to choose from
- Group Life Assurance cover
- 3 months Maternity, Paternity, and Adoption leave (all fully paid)
- Professional qualification study support relevant to your role and career
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items, etc.
- Holiday purchase scheme – up to 5 days annually
About Us
Henry Seymour & Co is a market leader in insurance within the hair and beauty industry, with specialist expertise in the trade, construction, and professional sectors. The company is part of the Jensten Group, a leading insurance intermediary group known for putting clients and people first.
Jensten is a Top 10 Independent Broker, placing over £650 million GWP into the market, and employs over 1000 people across 35 locations.
- Location:
- Sutton, England, United Kingdom
- Salary:
- £80,000 - £100,000
- Job Type:
- FullTime
- Category:
- Finance
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