Insurance Advisor

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Henry Seymour & Co, part of the Jensten Group, is seeking an Insurance Advisor to join their team in Sutton. The company is a growing business with around 1000 employees and has a friendly team of 20+ people. The successful candidate will work in the Digital Schemes division, assisting commercial customers with a range of policies, including Tradesmen, Hair & Beauty, and Business Professionals.

Initially, the role will be full-time in the office, with hybrid working available after completing training and probation, allowing for 2 days of work from home per week.

Key objectives and responsibilities include:

  • Assessing customer needs, answering general enquiries, and providing suitable advice
  • Maximising renewal retention and replacing business where necessary to retain clients
  • Completing amendments, cancellations, and assisting with claims and account queries
  • Providing high-level customer service, treating customers fairly, and adhering to company rules and guidelines
  • Ensuring all administration and paperwork is undertaken in accordance with company procedures and timescales

About You

This is a great opportunity for someone with a passion for customer service looking to develop a career in insurance. The ideal candidate will have strong customer service and communication skills, a good understanding of Microsoft Word, Excel, and Outlook, and a sincere interest in developing a career within the insurance sector.

  • Strong customer service and communication skills – both written and verbal
  • A good understanding of Microsoft Word, Excel, and Outlook
  • A sincere interest in developing a career within the insurance sector
  • A desire to work towards CII Qualifications (ideally)
  • Work experience in a professional office environment (advantageous but not essential)

Rewards and Benefits

The company offers a supportive culture and an attractive range of rewards and benefits, including:

  • 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
  • Auto-enrolment into the company's excellent pension scheme (5% employer matched contribution)
  • Flex-benefits – a range of flexible benefits to choose from
  • Group Life Assurance cover
  • 3 months Maternity, Paternity, and Adoption leave (all fully paid)
  • Professional qualification study support relevant to your role and career
  • Perks at work – amazing discounts on cinema tickets, meals out, luxury items, etc.
  • Holiday purchase scheme – up to 5 days annually

About Us

Henry Seymour & Co is a market leader in insurance within the hair and beauty industry, with specialist expertise in the trade, construction, and professional sectors. The company is part of the Jensten Group, a leading insurance intermediary group known for putting clients and people first.

Jensten is a Top 10 Independent Broker, placing over £650 million GWP into the market, and employs over 1000 people across 35 locations.

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Location:
Sutton, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Finance

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