Overview

As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence‑led ways of working and the use of intelligence systems to understand Threat, Risk and Harm and drive a better approach to tackling environmental offending and protect officer safety. This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training, promote the use and benefits of Memex, and improve the quality of intelligence submissions. You will provide face to face training to area staff on MEMEX, support and training for submitting intelligence and conducting searches, supervise intelligence logs, create entities from Memex submissions, and provide regular performance reports with feedback on improvements.

We are committed to an inclusive workforce and welcome flexible working patterns, including job share. Please indicate any preferred working arrangements on your application.

Responding to incidents is a central part of our work. You will be required to have an incident role and be available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training; alternative working arrangements will be provided to support your incident role.

Responsibilities

• Provide Memex training and promote the use and benefits of Memex; improve the quality of intelligence submissions.
• Provide face to face training to area staff on MEMEX and support area teams to submit intelligence and conduct searches.
• Supervise intelligence logs to ensure a high standard of quality in submissions; create entities from Memex submissions.
• Provide regular reports on performance and feedback on ways to improve performance; ensure high standards of intelligence submissions.
• Other duties commensurate with the role.

Experience / Skills Required

• Self-motivated and proactive with an understanding of Intelligence and Intelligence systems.
• Ability to advocate for an intelligence‑led approach and embed it across teams.
• Excellent influencing skills; ensuring Memex use is standard and safety checks are mandatory.
• Proven ability to build strong, effective relationships.
• Ability to create and deliver engaging, effective, and inclusive training.
• Excellent communication skills with the ability to give feedback on intelligence submission performance.
• Strong self-management and organisational skills; great teamwork to support colleagues and achieve goals.

Additional information

• You will need to be comfortable working in a dispersed team. Location is flexible with a mix of home and office working; travel to Birmingham and other offices will be required occasionally.
• Interviews will be via Microsoft Teams and are expected to be in October.
• We welcome applications from groups under-represented in our workforce and support flexible working arrangements.
• Security vetting checks (SC and NPPV3) will be required. Visa applications cannot be supported for this role.
• For an informal discussion please contact Pete Booth (Pete.booth@environment-agency.gov.uk) or Sam Morrison (sam.morrison@environment-agency.gov.uk).

Competences

• Influences and Persuades Others: Presenting a case in a convincing and attractive way to gain buy‑in; describe a time you influenced a key player.
• Builds and Sustains Relationships: Develops and maintains effective working relationships; describe how you built valuable relationships and the impact.
• Communicates Effectively: Listens and asks questions to understand; conveys information clearly to many stakeholders.
• Takes Decisions and Solves Problems: Finds optimal solutions by analyzing information and making timely decisions; describe a time you faced an unexpected challenge and how you overcame it.

We are fully committed to a diverse and inclusive workforce and provide a Guaranteed Interview Policy to support disabled candidates who meet the minimum criteria. The Environment Agency is a Non‑Departmental Public Body and uses Central Government frameworks for recruitment.