Junior Account Manager

Join a fun, supportive team and kickstart your career in account management.

Location: Bromley, Kent (10 mins from Bromley South)

Salary: GBP22,000 - GBP28,000 (depending on experience)

Pattern: Office Mon Thu, WFH Fri

Employer: Cleverbox

Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They’re expanding quickly, and they’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.

This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.

Responsibilities

• Support Account Managers with client communications and management of projects
• Begin taking ownership of small client accounts and projects
• Monitor project timelines and ensure deliverables are met
• Join client meetings, prepare agendas and follow up on actions
• Draft proposals and client reports
• Collaborate with design and technical teams to ensure quality assurance
• Contribute ideas to improve client experience
• Manage, qualify and distribute incoming sales leads
• Update, clean and manage our CRM database
• Actively engage with our clients to upsell our services

Skills & Qualities

• Educated to a minimum of A-Level or BTEC Standard
• Good interpersonal and communication skills confident on calls and video meetings
• A natural problem solver who enjoys learning new skills and is keen to take responsibility
• Excellent verbal and written English with great attention to detail
• A conscientious worker with a strong work ethic and a can-do attitude
• Comfortable with Google Workspace/Microsoft Office and CRM basics
• Organised, accurate, proactive and ready to work as part of a team
• Interest in design/digital and a career in account management
• Prior office experience in sales, marketing or an office environment would be a bonus

Why join Cleverbox?

• Work in a creative, ambitious design agency with a fun, supportive culture
• Get hands-on training and grow your skills fast with guidance from experienced team members. Great progression opportunities in technical support or project management
• Take part in regular team discussions and CPD opportunities
• A role where no two days are the same - you’ll learn something new every day

This is the perfect role if you’re looking to start your career in a client-focused, creative environment that’s both supportive and social.

To apply: Send your CV and covering letter

Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025

Discover more about Cleverbox and the services they provide at their website

Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.