Join to apply for the Learning and Development Manager role at Baily Garner

Salary: £40,000-£50,000

Base location: Eltham, South London.

As the Learning & Development Manager, you will play a pivotal role in fostering an environment where our people can thrive and excel. Leading the day‑to‑day operations of the L&D (Learning and Development) function, you will manage and support a dedicated team of two. Your focus will be on project managing multiple L&D programmes, delivering results efficiently and to the highest standard, while actively contributing to the positive experiences of all staff. Organisational skills, project management experience, communication skills and proactiveness are key for this role. For those with ambition and drive, this position offers prospects for career progression within a forward‑thinking organisation.

Key Responsibilities

• Lead improvements in L&D operations, including quality control and data analysis for training evaluation.
• Manage a two-person team, supporting their performance and development; oversee workload and project delivery.
• Build relationships with service heads to assess learning needs and deliver tailored solutions.
• Continuously enhance staff onboarding to ensure consistency and positive experiences.
• Regular travel to our three offices to support with L&D delivery, expenses for travel is covered to non‑base offices.

Operationalise L&D

• Ensure smooth execution and effective evaluation of learning initiatives that meet internal client needs.
• Oversee creation and deployment of varied solutions (self‑learning tools, digital content, etc.).
• Plan L&D activities aligned with organisational targets and events; review and improve induction/onboarding in collaboration with HR.
• Maintain BG's competency framework and develop L&D programmes for all entry pathways.
• Collaborate with colleagues to source external training and fully utilise digital platforms.
• Support peer learning, coordinate CPD/core sessions, and liaise with RICS (Royal Institution of Chartered Surveyors) on software subscriptions.
• Use your team to help organise work experience placements and manage relationships with external providers (apprenticeships, universities, colleges).
• Maintain the LMS (Learning Management System) with the Digital Learning Designer and support career progression with senior leaders.
• Develop a knowledge portal and promote L&D opportunities internally.

Learning and Impact

• Evaluate L&D programmes with the Head of L&D and report attendance/effectiveness to management.
• Focus on increasing attendance to training sessions and measure return on investment.

Required Skills & Experience

• Hold a recognised Learning & Development qualification.
• Have exceptional organisational and time management skills, with the ability to juggle multiple priorities.
• Be a confident communicator with strong interpersonal skills.
• Have a minimum 3 years' experience in L&D, including line management responsibilities.
• Be proactive and self‑motivated.
• Have experience with the Microsoft suite.
• Knowledge of L&D software (e.g. Kallidus) would be advantageous.

What We Offer

A highly competitive package and this position has the potential for the right candidate to develop in the organisation and grow with us through ongoing training and development opportunities.

Benefits Package

• Flexible working hours (choice of start and finish times based around a 7.25 hour working day, core hours between 10am‑4.15pm).
• Hybrid working (potential to work from office and home).
• Medicash health plan (money back on your dental, optical, physio appointments and more).
• Life assurance cover (four times annual salary) for all colleagues.
• In‑house mental health first aiders.
• 27 days annual leave + bank holidays.
• Birthday leave.
• Long‑service leave.
• Buy/Sell Annual Leave.
• Biannual pay reviews.
• Scottish Widows pension and salary sacrifice (4.5% contribution matched).
• Professional development scheme.
• Sponsorship of professional fees.
• 2 paid corporate social responsibility days.

Equal Opportunity Employer

Baily Garner LLP are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs. We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know. Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.

If you are interested in joining our friendly and professional team as a Learning & Development Manager please apply with CV and covering letter/email detailing why you believe you are suitable for the role.