Overview

We are recruiting a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will proactively manage the maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are met. You will triage maintenance issues to the correct contractor responsible for rectifying the problem.

We prioritise our dedication to safer recruitment. A Basic DBS check is mandatory for this position.

Responsibilities

• Proactively manage maintenance for a portfolio of properties, ensuring client, company and statutory requirements are met.
• Triaging maintenance issues to the appropriate contractor who is responsible for rectifying the problem.
• Liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently.
• Paying suppliers invoices promptly.
• Maintain communication and coordination with stakeholders to support smooth operations.

Working hours

Monday to Thursday 9:00am – 5:30pm and Friday 9:00am – 5:00pm. After an initial period of training, hybrid working (3 days at home) can be offered.

Location and employment type

Full-time, permanent role with a hybrid working arrangement possible after training.

Experience and qualifications

• Property management experience is preferred but not essential; training will be provided.
• Background in customer service and experience working in a fast-paced environment.
• Experience with various IT packages and stakeholder engagement.
• Good IT skills and time management abilities.

Benefits

• Competitive salary with annual salary reviews.
• Training and development opportunities.
• Perks including discounts and offers from shops, cinemas, and more.

Safeguarding

We follow safeguarding policies and procedures. Our recruitment process includes pre-employment checks, including DBS checks where applicable. We expect all employees, volunteers, and contractors to uphold safeguarding standards and accountability.

What’s next?

If you meet the criteria and are ready to take the next step, click apply to be redirected to our careers site for the full job description and to apply directly.

Diversity and inclusion

We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments to support your application or interview experience, please let us know.

If you are a Places for People customer, contact our skills and employment team at skillsemployment@placesforpeople.co.uk for support with your application. If you are a recruitment agency, note we operate a PSL and do not take cold calls.

We are a large diverse and ambitious business, dedicated to creating inclusive and thriving communities for both our Customers and Employees.