We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem.

Responsibilities

• Liaise with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently.
• Pay suppliers invoices promptly.
• Coordinate maintenance across a portfolio of properties, ensuring timely resolution of issues and contractor accountability.

Hours and Working Arrangements

Working hours: Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training, hybrid working (3 days at home) is available.

Basic DBS check is mandatory for this position.

More About You / Experience & Skills

• Property management experience is preferred but not essential, as training will be provided.
• Background in customer service and experience working in a fast-paced environment.
• Experience with various IT packages and a track record of working with various stakeholders.
• Customer service experience, good IT skills, stakeholder engagement, time management, and ability to work in a fast-paced environment.

Benefits

• Competitive salary, with a yearly salary review
• Training and development
• Extra perks including discounts from shops, cinemas, and more

Safeguarding and Equality

Safeguarding is everyone's responsibility. We follow robust safeguarding policies and procedures, including pre-employment checks such as Disclosure and Barring Service (DBS) checks where applicable.

Armed Forces: We guarantee an interview for candidates serving or who have served in the Armed Forces who meet the essential criteria.

Disability Confident: We are a Level 2 Disability Confident Employer. Disabled applicants who meet the essential criteria will be guaranteed an interview. The Equality Act 2010 defines disability as a physical or mental impairment with substantial and long-term negative effects on daily activities.

Neurodivergent: Neurodiverse applicants who meet the criteria will be guaranteed an interview.