Overview

Manager Product Management - Interchange Solutions (Global Flexible Interchange Solutions)

Our Interchange Solutions team within the Commercial New Payment Flows organization is seeking to build a diverse strategic and consultative workforce of world-class product managers, problem-solvers and technologists. We are pursuing highly motivated individuals with strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation.

Responsibilities

• Become an expert in wholesale travel payment solutions (i.e. indirect/travel agent channel) and provide consulting to customers, external partners, business development managers and internal stakeholders.
• Become an expert in Virtual Cards, B2B payments and collaborate with vertical leads, account managers, business development leads, and provide consulting to customers and external partners.
• Perform Product Lifecycle Management for all flexible IC Solutions (Mastercard Wholesale Program (MWP), Mastercard Flex Program (MFP), Mastercard Variable Interchange Program (VIP), and MAIDs); design and develop new solutions with Mastercard product teams.
• Own flexible interchange management options for CNPF customers, including Account Level Management (ALM) and ongoing enhancements with B2B Rate Manager; develop business cases and financial projections related to ALM.
• Assess and drive the product enhancement roadmap based on customer and market needs; identify growth areas with ALM and CNPF organizations.
• Own internal and external education on the technical intricacies of these solutions.
• Support Mastercard partners in achieving targets, addressing operational queries, and providing strategic insights and consulting on new solutions, rule changes, regulatory impact and rollout.
• Support Business Development, Regional, and Product teams in communicating the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program) for travel agents, merchants and other travel industry players.
• Monitor industry and Mastercard data to anticipate market and customer trends and support leadership in decision-making.
• Coordinate cross-functional project management for new product introductions and lifecycle management of existing products and programs.
• Provide technical program support to high-profile partners during requirements, implementation and operational phases; respond to customer queries in a timely manner.
• Own IC Solutions collateral and manage publishing/updating across platforms (Product and Sales Centre, Mastercard Connect, Academy on Web, Teams, etc.).

All About You

• Deep understanding of Mastercard core products and processes like authorization, clearing and settlement.
• Self-motivated, energetic, and experienced working in cross-functional teams including acquirers, issuers, and customers.
• Advanced Excel and PowerPoint skills; proficient with Mastercard tools such as Enterprise Reporting, MyMPA and Power BI.
• Strong analytical skills and ability to identify issues early and resolve them or escalate as needed.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risk and require responsibility for information security. Abide by security policies, ensure confidentiality and integrity, report suspected breaches, and complete mandatory security trainings.