Overview

Manager Product Management - Interchange Solutions (Global Flexible Interchange Solutions) at Mastercard.

Our Interchange Solutions team within the Commercial New Payment Flows organization seeks to build a diverse strategic and consultative workforce of world-class product managers, problem-solvers and technologists. We are looking for highly motivated individuals with strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to marshal resources. We aim to differentiate based on customer intimacy, product and solution strength, and partnership orientation.

Responsibilities

• Become an expert in wholesale travel payment solutions (indirect/travel agent channel) and provide consulting to customers, external partners, business development managers, and internal stakeholders.
• Become an expert in Virtual Cards, B2B payments and work with vertical leads, account managers, and business development leads to provide consulting to customers and external partners.
• Perform Product Lifecycle Management for all flexible IC Solutions (Mastercard Wholesale Program, Mastercard Flex Program, Mastercard Variable Interchange Program, and MAIDs); design and develop new solutions with Mastercard product teams.
• Become an expert in flexible interchange management options for CNPF customers, including Account Level Management (ALM) and its enhancements with B2B Rate Manager; develop business cases and financial projections related to ALM.
• Assess and drive the product enhancement roadmap based on customer and market needs; identify growth areas with the ALM and CNPF organizations.
• Own internal and external education on the technical intricacies of these solutions.
• Support Mastercard partners in achieving targets, addressing operational queries on live programs, and providing strategic insights and consulting on new solutions, rule changes, regulatory impact, and solution roll-out.
• Support Business Development, Regional, and Product teams in communicating the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program) for travel agents, travel merchants and other travel industry players.
• Anticipate market and customer trends by analyzing industry data and Mastercard data; use insights to support IC Solutions, Corporate Solutions and CNPF leadership in decision-making.
• Utilize project management skills with cross-functional teams for introduction of new products, lifecycle management of existing products and programs.
• Provide technical program support to Mastercard partners during requirements, implementation and operational phases; own technical queries and respond timely to customers.
• Oversee IC Solutions collateral and the process of publishing and updating on platforms (Product and Sales Centre, Mastercard Connect, Academy on Web, Teams, etc.).

All About You

• Deep understanding of Mastercard core products and processes like authorization, clearing and settlement.
• Self-motivated and energetic with experience operating in cross-functional teams, including acquirers, issuers, and customers.
• Advanced Excel and PowerPoint skills; proficient with Mastercard information tools such as Enterprise Reporting, MyMPA and Power BI.
• Strong analytical skills with the ability to identify and resolve issues proactively and escalate as needed.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure confidentiality and integrity of information accessed;
• Report any suspected information security violation or breach;
• Complete periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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Location: London, England, United Kingdom

Note: This description reflects the responsibilities and qualifications for the role as published.