Mental Health Act Reviewer, National Operations

Homebased - Region specific, United Kingdom

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Grade B - £39,784 (National) – There is also an additional homeworking allowance of £581 per annum for those working from home and an Operational Car Working Allowance of £506 per annum. Please note for part time roles – this will be pro rata.

Contracted Hours: Full time 37 hours per week. Part time/job share will be considered. Talk to us about compressed hours.

Contract Type: Permanent - 1 x North West, 1 x Midlands

Location:Home-based - We are recruiting for two MHA reviewers. One will be based in the North team and one in the Midlands team.

North West - regular travel to Greater Manchester or Merseyside is essential, though you may be asked to travel nationally on occasions.
Midlands - regular travel across the East Midlands is essential, though you may be asked to travel nationally on occasion.

Assessment Process and Venue:

Interviews will be part of a face to face assessment centre, this will include a paper based written assessment and an interview. The assessments will take place in Manchester and Nottingham at a venue to be confirmed.

Assessment Dates:

North West (Manchester venue) – Monday 15 and Tuesday 16 September 2025
Midlands (Nottingham venue) – Thursday 18 and Friday 19 September 2025

Closing date: Thursday 4 September 2025 at 11.59pm

Make a difference

Every role at CQC contributes to our mission, if you’re looking for a new role in Mental Health that gives a true sense of meaning and purpose then you’ve found it! As a Mental Health Act Reviewer, you will have an opportunity to use your knowledge of the MHA and the Code of Practice and experience of the care and treatment of detained patients.

Picture this

Imagine being part of a team undertaking Mental Heath Act monitoring activity across your geographical area.

In the last year as a Mental Health Act Reviewer, you might have:

Developed and delivered an individual MHA monitoring plan which details activities, timelines and priorities.
Managed a portfolio, escalating risks and issues as appropriate.

The role

You’ll be key in helping us deliver our work. In this role, you’ll:

Work closely with your regional colleagues, working flexibly to monitor the use of the MHA to highlight the experiences of people detained under the MHA.
Contribute MHA expertise to the Inspection programme to make sure they meet fundamental standards of quality and safety.

Show us

We’ll be looking for the following skills, knowledge and experience in your application form:

You’ll have experience of working in or with inpatient mental health services.
You’ll have in-depth knowledge and working understanding of the MHA and the Code of Practice.
You’ll have a passion and commitment to improve the experience of detained patients.

Compliance

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description on our website.

If you’d like to have an informal chat about the role you can contact – Natasha Jentle, MHA Operations Manager (Monitoring); natasha.jentle@cqc.org.uk or Linda Berry, MHA Operations Manager For general enquiries, please email recruitment@cqc.org.uk

The Benefits

We offer a wide range of benefits, including:

- Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
- Training and development opportunities.
- Wellbeing initiatives, such as gym discounts and meditation.
- NHS pension scheme, with around 14% employer contribution.
- Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page on our website for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments, you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page on our website for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

- Age
- Sex
- Gender identity or expression
- Sexual orientation
- Religion or belief
- Ethnicity
- Disability

Values and vision

We are guided by our core values, which shape our work and our culture.

Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
- Spell-checking and condensing word counts are great ways to use AI effectively.
- Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
- Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.