Overview

Job Title: Neighbourhood Services Manager

Hours: 35 hours a week

Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR

Salary: £51,586 per annum

Contract: Permanent

Application Process

Please send us your CV with a supporting cover letter. To improve your chances of being shortlisted, your covering letter must answer these questions [maximum 300 words each answer]. Tell us:

1. Why do you think you\'re a strong fit for this role and for ISHA? How do your skills and experience match what we’re looking for?

2. Tell us about your experience managing estate services contracts (e.g. cleaning, grounds maintenance, CCTV, door entry). How did you ensure good customer service and value for money?

3. How have you led a team to deliver customer-focused services in a neighbourhood or estate? Share examples of staff development and service improvements.

4. Describe a time you managed a service charge budget or similar. How did you ensure accuracy, transparency, and good consultation with residents or leaseholders?

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Deadline: 09:00 on 24 September 2025

Interview: To be confirmed