Overview

Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

Location: London, United Kingdom. Hybrid working with in-office or client site requirements. Role based at PA Consulting, London Victoria office with typical client engagement expectations.

Responsibilities

• Facilitate workshops and provide evidence-based insights to manage complex and senior stakeholder relationships.
• Hands-on delivery of operations and improvement initiatives with clients to solve operational and supply chain challenges.
• Lead and contribute to projects focused on operational effectiveness, process optimisation, service design, change and implementation management, and training development and delivery.
• Work with clients to build improvement capability and operations excellence, delivering real and lasting value.

Qualifications

• Financial Services cost optimisation and operational improvement experience, preferably across banking and wealth/asset management clients.
• Core experience delivering operational improvement across front, middle and back office service areas.
• Proven track record of leading assignments and teams; ability to influence senior stakeholders and navigate challenging discussions.
• Experience deploying advanced techniques such as digital technologies, cost improvement, and change management.
• Ability to deliver creative and innovative solutions; strong interpersonal and team-working skills; comfortable across system finance, service design, governance, capacity and workforce modelling.
• Independent working style with ability to develop relationships with stakeholders and maintain high service standards; drive for personal and professional progression.
• Prior consulting experience with a large consultancy or internal consultancy function is desirable.

Ideal additional attributes

• Interest in developing new business across different forms depending on experience and rank.
• Ability to work with multiple levels of an organisation and across diverse project teams.
• Willingness to travel as required by client engagements.

Benefits and Life at PA

• Health and lifestyle perks including private healthcare
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the option to buy 5 additional days
• Generous company pension scheme
• Opportunity to engage with community and charity initiatives
• Annual performance-based bonus
• PA share ownership; tax-efficient benefits (cycle to work, give as you earn)

We are committed to equality and inclusion and welcome applications from underrepresented groups. Adjustments or accommodations in recruitment can be arranged by contacting recruitmentenquiries@paconsulting.com.

Job information

• Firm: PA Consulting
• Location: London, United Kingdom
• Employment type: Full-time
• Seniority level: Mid-Senior level
• Job function: Management and Manufacturing
• Industries: Business Consulting and Services