Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Job Description

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. This role is based at our London Victoria office.

• Operational effectiveness and efficiency through Lean and Six Sigma techniques
• Process optimisation
• Change and implementation management
• Training development and delivery

Qualifications

We are seeking a talented individual with Financial Services cost optimisation and operational improvement experience.

• Core experience of delivering operational improvement across front, middle and back office service areas
• Proven experience of leading assignments and teams
• Core experience of working and delivering similar projects ideally within the Financial Services sector
• A track record of realising business benefits and outcomes
• Experience deploying advanced techniques such as digital technologies, cost improvement, and change management

The ideal candidate will also have:

• An interest in developing new business
• Excellent interpersonal and team working skills
• A drive for personal and professional progression
• Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable
• Lean Black Belt certified desirable

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience.

We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Our benefits include:

• Health and lifestyle perks accompanying private healthcare
• 25 days annual leave with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus