Overview

We are looking for an amazing Operations Manager for a city-based boutique Legal Recruitment firm. The role is hybrid with 2 days in the office based near Bank Station, 3 days WFH. You will be supporting a close-knit, friendly, but incredibly busy team. The role is varied and will keep you on your toes!

We are looking for a candidate who has worked in a similar role and can bring a diverse skillset to help the office. You will also be supporting the Director with PA duties. A Recruitment/legal background could be beneficial for this position, but not essential.

Responsibilities

• Operations Management
• Dealing with office landlord in relation to the lease and rent
• Ordering office supplies and hardware
• Organising all team and client events and meetings
• Managing insurance coverage (reviewed annually)
• Liaising with suppliers – database, IT support, advertising, software
• Managing Nest Pension Scheme
• Creating, updating and maintaining company policies
• Managing phone contracts
• Recruitment and Admin Support
• Liaising with clients and candidates to organise interviews
• Formatting CVs and business plans using Word/PowerPoint
• Loading candidate CVs to job portals
• Collating information for candidates re: jobs
• Using search databases to create market maps
• Maintaining company database
• Responding to client pitches and tenders, supplying market data requested by clients
• PA Support – diary organisation, restaurant bookings and travel
• IT – dealing with all IT related matters including annual audits and security in conjunction with IT support company
• Onboarding/Offboarding
• Finance – invoicing/billing/expenses using Xero accounting software
• Chasing unpaid invoices; tracking and recording all billing; ensuring database and operations finance documents balance
• Management of company bank account
• Paying company VAT and Corporate Tax
• Marketing and Business Development – managing company LinkedIn account
• Producing content for social media channels and website
• Writing recruitment adverts
• Producing market and salary updates for clients and candidates
• Creating marketing and business development materials such as NQ and PSL handbooks
• Website management and updating in conjunction with web/design agency
• Managing domain names via Go Daddy; dealing with domain name/trademark issues in conjunction with lawyers
• Compliance and Certifications – managing GDPR process and REC membership information
• ICO – check auto-renewal annually, make any necessary updates and download certificate
• Maintaining Cyber Security, Cyber Essentials annual certification, in conjunction with IT support company