Overview

Education Services Online is seeking a People & Culture Business Partner on a 12-month fixed term contract. This is a dynamic generalist HR role covering the full employee lifecycle and collaborating with the global People & Culture team. The role will help create a vibrant, values-led culture in the UK and reports to the Chief People and Culture Officer based in Melbourne, Australia. This is a hybrid position requiring 2-3 days per week in the Birmingham office.

What you’ll be doing

• Talent Acquisition & Onboarding: Manage end-to-end recruitment for UK roles, build strong talent pipelines, maintain time-to-hire targets, and deliver onboarding experiences with regular check-ins for new starters.
• Culture & Engagement: Champion a vibrant, values-led culture aligned with the global ethos; lead engagement initiatives based on survey insights and employee feedback; review and enhance wellbeing and benefits offerings.
• Employee Relations & Compliance: Provide expert advice on employee relations in line with UK employment law and ACAS guidelines; update and implement HR policies, contracts, and practices where required.
• Business Partnering & Development: Coach and support line managers to build high-performing, engaged teams; promote people programs and contribute to organisational development initiatives; collaborate with global teams on people projects.
• Remuneration & People Operations: Support UK remuneration reviews and benchmarking; maintain accurate HR records, leave tracking, and personnel files; provide administrative support for a smooth employee experience.
• Office Management: Serve as key contact for the Birmingham office regarding space, supplies, and coordination with building management on repairs/compliance (e.g., fire safety).

What We’re Looking For

• Proven experience in a similar role, preferably in a multinational organisation.
• Experience providing commercially balanced HR advice across a broad range of people matters.
• Ability to translate business goals into impactful people strategies that drive performance and growth.
• In-depth understanding of employment law and HR best practice.
• A CIPD qualification, or substantial progress towards a tertiary qualification, would be desirable.
• Experience developing and embedding HR policies and procedures.
• Strong interpersonal, communication, and influencing skills; ability to balance conflicting priorities.
• Experience supporting annual employee lifecycle events, including talent and remuneration reviews; experience in Talent Acquisition at all levels and establishing talent pipelines.
• Customer-centric, approachable, and a team player with a professional approach to handling confidential issues.
• Strong alignment with the OES values.

Benefits

• Global organisation focused on growth with opportunities for employees
• Engaging and vibrant organisational culture
• 35-hour working week in a flexible environment
• OES values-driven recruitment principles
• Career-life balance and health & wellbeing focus
• 25 days of annual leave + Bank holidays
• Purchased leave scheme
• Commitment to respect, honesty and diversity
• Continuous improvement through meaningful work
• Study assistance and leave for eligible employees
• Global mentoring program
• Living the Wage movement support

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Business Development and Sales

Industries

• E-Learning Providers