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UX, Agile & GDS Recruitment Specialist | Building Digital Teams for Government & Financial Services

Job Title: Performance Analyst

Location: London / Remote

Duration: 2 month Initial contract

Role Overview

We are seeking a motivated and skilled Performance Analyst to join our digital team in supporting the continuous improvement of public services through data.

• Develop, maintain, and improve performance dashboards to support decision-making and service improvement.
• Use tools such as Google Analytics, BigQuery, and Microsoft Clarity to analyse user behaviour and engagement.
• Apply strong analytical skills to uncover trends, issues, and opportunities within user interaction data.
• Write advanced SQL queries to access and manipulate data, particularly within Google Cloud Platform (GCP) and tools such as Dataform.
• Work with service teams and stakeholders to communicate insights effectively — turning complex data into clear, actionable stories.
• Collaborate across disciplines to ensure data and performance insights are central to service design and delivery.
• Contribute to the development of performance frameworks that align operational metrics with long-term strategic goals.
• Support SEO and digital content strategies to improve discoverability and reach of our services.

Essential Skills and Experience

• Experience designing and maintaining dashboards that support service performance and continuous improvement.
• Proficiency in using Google Analytics, BigQuery, and MS Clarity for digital performance analysis.
• Strong analytical and problem-solving skills, with the ability to interpret data and present clear, evidence-based insights.
• Advanced knowledge of SQL and experience using cloud-based data tools such as those on Google Cloud Platform.
• Excellent communication skills, with the ability to work collaboratively and present data-led findings to a range of stakeholders.

Desirable Skills and Experience

• Familiarity with Dataform or similar data modelling tools.
• Experience developing or contributing to performance frameworks for digital or public services.
• Understanding of SEO principles and digital communications in the public sector.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Government Relations Services

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