Overview

Scottish Friendly have an exciting opportunity to join our team. Based in Glasgow City Centre, we are one of the most progressive mutual life insurance offices in the UK. We have a strong, clear culture which has grown since 1862 with our customers and colleagues of today and the future being at the heart of that growth.

The PMO Analyst provides essential support to the Project Management Office by maintaining accurate project data, producing reports, and ensuring adherence to governance standards. This role focuses on operational delivery, data integrity, and process consistency, enabling effective portfolio oversight and informed decision-making in a regulated environment.

Contribute to the implementation and continuous improvement of PMO governance frameworks, ensuring alignment with internal standards and compliance requirements. Assist in the development, maintenance, and enhancement of PMO templates, processes, and documentation to support consistent project delivery.

Responsibilities

• Contribute to the implementation and continuous improvement of PMO governance frameworks, ensuring alignment with internal standards and compliance requirements.
• Assist in the development, maintenance, and enhancement of PMO templates, processes, and documentation to support consistent project delivery.
• Identify and implement opportunities to streamline reporting, planning, and operational processes across the portfolio.
• Collect, validate, and consolidate project and programme data to support the production of dashboards, portfolio reports, and executive summaries.
• Support the tracking and analysis of key performance indicators (KPIs) to monitor delivery health and inform decision-making.
• Ensure active budget management by tracking forecasted spend, managing purchase orders, reviewing actuals, and supporting month-end financial processes in collaboration with finance and delivery teams.
• Support resource planning activities by analysing complex supply and demand data, identifying capacity gaps or surpluses, and producing resource capacity plans across projects and programmes.
• Conduct analysis of plans, change logs, risk and issue registers, and dependency networks to generate actionable insights and support strategic decision-making.
• Manage the portfolio-level change control process, including preparation of governance packs and dashboard reports for steering committees and decision forums.
• Maintain PMO systems and tools, ensuring data accuracy, supporting automation initiatives, and enabling efficient portfolio oversight.
• Provide coordination and administrative support to project managers and PMO leadership, including meeting logistics, action tracking, and stakeholder communications.

Skills & Experience

• Experience in PMO, project support, or reporting role (regulated industry experience desirable).
• Technical Skills: Proficiency in MS Office (Excel, PowerPoint), familiarity with PPM tools, and data visualization tools (e.g., Power BI) is an advantage.
• Project Management Knowledge: Familiarity with project management methodologies (e.g., PMBOK, PRINCE2) and tools (e.g., Microsoft Project, JIRA).
• Soft Skills: Strong attention to detail, analytical mindset, good communication skills, and ability to work in a structured environment.
• Accuracy and attention to detail.
• Ability to manage multiple priorities.
• Strong organizational and problem-solving skills.
• Collaborative and proactive approach.

What We Offer

• With assets under management of over £4.2bn and more than 853,000 members we have lots to look after and lots more to do. If you want to be part of the team and you think this is you, we would love to hear from you.
• Recognition awards: Win exciting prizes, including one weeks’ annual leave plus £3,000 spending money.
• Refer-a-friend scheme: Earn rewards for bringing talented friends to our team.
• Annual Leave: 25 days annual leave (rising to 28 with service) plus 8 bank holidays, and options to buy or sell extra days.
• Supporting the future: 10% employer pension contribution, 4 x group life cover.
• Getting around: Access to cycle-to-work schemes, Electric Vehicle scheme* and travel loans.
• Wellbeing: 24/7 GP access, EAP, Private Healthcare, and free legal/financial advice a variety of savings at top high street and online retailers.
• Hybrid model with up to three remote days per week, totalling 35 hours per week Monday to Friday.

We are committed to creating an inclusive environment where all colleagues feel valued, respected and represented. If you require any accommodations during the application process, please don’t hesitate to let us know.

16 Blythswood Square, Glasgow G2 4HJ, United Kingdom