Overview

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Base pay range

Location: Walsall, West Midlands

Contract: Full Time, Permanent, 37 hours per week (minimum two days in the office)

Closing Date: 19th September 2025

Interview Date: 28th September 2025

Are you passionate about building structure, enabling delivery, and driving transformation through better visibility and control?

We’re looking for a PMO Lead to join our Business Change team and play a central role in embedding a PMO that supports the successful delivery of whg’s 2030 Plan and wider organisational change portfolio.

This is a unique opportunity to shape the PMO function, helping to design and embed the governance, frameworks, and reporting processes that will enable our transformation programmes to succeed. The role will focus on coordinating governance cycles, supporting programme boards, and providing reporting insights to help key stakeholders make informed decisions.

Working alongside Project Managers, Business Analysts, Programme Leads and our Change & Adoption Lead, you’ll ensure the right standards and tools are in place to support delivery, whilst ensuring risks, issues, dependencies, and benefits are tracked in one central place.

For further information please review the Job Description.

Responsibilities

• Support in defining, and maintaining, a central PMO service that enables structured oversight of all transformation activity.
• Work closely with Programme Leads, Lead Project Manager, Lead Business Analyst, Change & Adoption Lead, and key stakeholders across the business to embed PMO disciplines.
• Support the development of change delivery frameworks, tools, and templates.
• Coordinate governance cycles and reporting for key governance panels and boards. Include developing and delivering consistent, timely, and insightful reporting that informs decision-making at senior and executive levels.
• Provide constructive challenge and assurance across transformation programmes and projects to ensure plans, documentation, and outcomes are managed efficiently, and effectively. Includes establishing baselines to measure progress against.
• Support Programme Leads with maintaining oversight of all initiatives across the six transformation programmes.
• Oversee a central RAID log, ensuring risks, issues and dependencies are captured, monitored, and escalated as needed.
• Support the benefits tracking processes for transformation activity from identification, through to delivery and post-implementation review.
• Support the culture of continuous improvement through assurance reviews, and administering the lessons learned process.
• Maintain a library of PMO templates, artefacts, and best practice materials.
• Responsible for centrally managing and collating portfolio resource requirements, working with stakeholders to highlight and resolve risks and issues.
• Support prioritisation discussions and ensure clarity of who is working on what across the portfolio.
• Support the implementation, usage and administration of a Project Portfolio Management (PPM) tool to manage and monitor projects.

What we’re looking for

• A recognised project or portfolio management qualification (e.g. PRINCE2, MSP, APM PMQ, P3O).
• Strong understanding of portfolio, programme, and project governance principles.
• Knowledge of risk management, benefits realisation, dependency management and delivery assurance.
• Familiarity with transformation delivery within a regulated or public sector environment is desirable.
• Proven experience in a PMO or portfolio oversight role, ideally within a complex, multi-programme environment.
• Experience designing and implementing governance frameworks and reporting structures.
• Skilled in stakeholder engagement and cross-functional collaboration with demonstrable success in influencing senior stakeholders through evidence-based portfolio data.
• Experience managing or overseeing the implementation of reporting and resource planning processes.
• Highly organised, methodical, and delivery focused.
• Strong analytical and data interpretation skills with an ability to translate findings into recommendations.
• Able to work independently while coordinating input from multiple teams.
• Passionate about enabling change and helping teams succeed.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan.