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Job Description Summary

Job Description

JOB TITLE: Product Owner

SALARY: From £104,992

LOCATION(S): Leeds, London or Chester

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

Lloyds Banking Group is embarking on the most ambitious transformation in its 300-year history—reimagining what a bank can be in the digital and AI age. As we evolve into the UK’s largest Fintech, we’re not just modernising systems—we’re reshaping the future of Financial Services. This is your opportunity to lead at the forefront of a once-in-a-generation shift, where purpose meets innovation, and your expertise will help power a new era of intelligent, customer-centric banking.

As a Product Owner in our Resolving Financial Crime Lab, you’ll be at the heart of a mission that truly matters—protecting our customers, our communities, and the integrity of the financial system. This role is deeply rooted in purpose: transforming how we respond to financial crime alerts generated by ground breaking data, insights, and machine learning tools. Today, more alerts mean more manual work, more colleagues, and rising costs. Your challenge is to break that cycle—leveraging the latest technologies and agile thinking to deliver smarter, faster, and more scalable solutions. From sensitive investigations to high-stakes cases involving sanctions, politically exposed persons (PEPs), and criminal activity, the consequences of our decisions are profound. This is a space primed for innovation, where your leadership will shape intelligent, ethical, and efficient ways to resolve financial crime—astutely, appropriately, and with impact.

What you'll be doing...

• Strategic Leadership & Investment - Leads the implementation of customer needs strategy and may oversee strategic investment bids across a significant part of the organisation.
• Capability Development & Mentorship - Drives formal capability growth within a major business area and actively mentors others to foster development organisation-wide.
• Change Management & Strategic Alignment - Designs and delivers change management plans that align with and support the organisation’s overall strategic direction.
• Operational Delivery & Team Leadership - Executes business plans by effectively leading large teams within a significant functional area.
• Product & Risk Strategy Execution - Oversees major product development initiatives and ensures robust risk management and compliance policies are in place.
• Strategic Foresight & Regulatory Oversight - Anticipates long-term business challenges and ensures regulatory compliance through coordination with internal risk functions.

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to be curious, think different, innovate, explore possibilities and grow with purpose.

What you'll need...

• You're experienced in working in an Agile delivery environment at scale
• You've had experience in delivery of technology change across software and infrastructure,
• You're able to demonstrate working with technical and cross-functional teams to create a service at scale
• You’re adept at immersing into a Product Business Area including external market trends to bring industry-leading insight to the organisation
• You've strong business and commercial foresight – you’ve a drive to deliver better, faster and cheaper and influence successfully to prioritise demand across the group
• You're a strong influencer able to achieve alignment up, down and across the organisation

Our new ways of working will guide everything we do! – so we want people who are able to display the following qualities:

• Inspiring, a strategic problem solver with a passion for creating outstanding customer experiences
• Customer and data driven; ensuring solutions address customer needs and drive value
• Intellectually curious in their outlook; seeks to innovate and learns quickly from failures
• Influences without authority, trusts and empowers teams using coaching techniques to provide constructive challenge
• Strong influencer; able to successfully manage key partners, prioritise and rationalise the right set of business problems

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.