OverviewProduct & Propositions Governance Business Partner role within the Customer Experience & Commercial (CX&C) Risk, Conduct & Governance team at British Gas Services & Solutions (BGS&S). You will support the Product & Propositions Governance Manager, collaborating with product development teams, commercial leads and governance specialists to ensure products, propositions and services meet customer value, regulatory and compliance commitments, and align with our governance framework.ResponsibilitiesSupport the day-to-day running of the Product Governance & Oversight framework within the CX&C Risk, Conduct & Governance team.Partner with Commercial and Product Teams to embed governance practices that support business growth and good customer outcomes.Coordinate governance activity: scheduling, minute taking, issuing packs and tracking actions for the Product, Propositions & Services Committee and other forums as required.Work with Product Managers, Proposition Leads, Partnerships and Change Teams to ensure governance and compliance input during development, delivery and post-implementation phases.Help document fair value, good customer outcomes and risk-related matters across the product lifecycle.Support delivery of training and awareness materials on key product governance principles and obligations.Collaborate across the wider Risk and Compliance community and champion good governance practice.Maintain governance records, logs and trackers to ensure status visibility and audit readiness.Contribute to MI and reporting dashboards to inform senior stakeholders.Provide flexible support to the wider CX&C Risk, Conduct & Governance Team and take ownership for cross-team deliverables.Contribute to continuous improvement initiatives to enhance governance, team efficiency and cross-functional collaboration.Take ownership of ad-hoc tasks and projects aligned with team objectives and business strategy.What we're looking forOrganised, proactive and detail-focused with excellent coordination and control skills.Good understanding of FCA regulatory requirements such as Consumer Duty, PROD4 and ICOBS.Experience in governance, risk, compliance, or product oversight in a regulated environment (financial services or insurance preferred).Strong written and verbal communication skills with the confidence to liaise with senior stakeholders.Skilled in managing multiple priorities, diary coordination and document control.Curious and eager to learn, with a collaborative mindset and willingness to support a wide range of governance activities.Ability to demonstrate ownership and accountability for tasks with good judgment in escalating issues when required.There will be monthly travel in this role to Windsor/London.Why should you apply?We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We offer total rewards designed to give you flexibility to choose what you need, when you need it, supporting you and your family both financially and emotionally. Visit the link below to discover why we’re a great place to work and what being part of more means for you: https://www.morethanacareer.energy/britishgas #J-18808-Ljbffr