Due to growth within the Onboarding Team, we are lookingfor a Recruitment Administratorto join us ona full-time, permanent basis, hybridworking from home and our Basildon site (3 days in the office, 2 days working from home per week). You will receive a salary of up to £22,500 per annum.

About us

At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.

• Great company culture
• Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
• 2 days off per annum for charity / communityvolunteering
• 2 half days paid leave for 'me time' to support mental and physical wellbeing
• 1 day paid leavefor 'team time'joining yourteam ina volunteering / community service activity
• 28 days annual leave (including the 8 bank holidays) rising by one extra day per full year of service up to 33 days including bank holidays after 5 years service.
• Full programme of employee engagement activities
• Company reward and recognition schemes
• Discounts off online and high street shopping through our employee benefits platform
• Company sick pay
• Option to buy / sell up to 5 additional days annual leave
• Bike to work scheme
• Pension
• Employee Assistance Programme
• £500 employee referral scheme
• Death in service insurance cover
• Critical illness insurance cover

Key Responsibilities

1. Process applications to standard and within timelines

Responsible for:

• Knowing the full criteria, requirements and timelines for processes covered within the Onboarding Department
• Providing support for Senior Onboarding Partners and to complete processes within a timely manner.
• Completing the processing of all applications (new Introducer and Licence requests, as well as Admin cases) to standard and schedule.
• Flag up to Senior OB Partner / OB Manager where workloads may impact capacity to complete tasks on time and agree contingency measures

2. Managing incoming calls/emails to standards and within timelines

Responsible for:

• Monitoring the volumes and turnaround times of calls & emails
• Ensuring own items are completed within expected timelines
• Flag up to Senior OB Partner / OB Manager where workloads may impact capacity to complete tasks on time and agree contingency measures

3. Ensure member update requests are processed within standard timelines (e.g. reference requests, leavers etc)

Responsible for:

• Maintainin knowledge of processes and requirements for member requests (examples: reference requests, change of company details, new Licence requests, leavers, admin applications etc)
• Flag up to Senior OB Partner / OB Manager where workloads may impact capacity to complete tasks on time and agree contingency measures

The objectives for the Recruitment Administrator will be set with the Onboarding Manager, in line with the prevailing business requirements at the time. These will have an element of flexibility due to the ever-evolving regulatory framework and the need for the business to be responsive, as well as process and team development to improve the network experience and operations efficiency.

If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know within your covering letter.

Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.

Manage consent

Privacy Overview

Duration

Description

cookielawinfo-checkbox-analytical 1 year Set by the GDPR Cookie Consent plugin to store the user consent for cookies in the category "Analytics".

cookielawinfo-checkbox-analytics 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".

cookielawinfo-checkbox-functional 11 months The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".

cookielawinfo-checkbox-marketing 1 year This cookie is set by the GDPR Cookie Consent plugin to store the user consent for the cookies in the category "Marketing".

cookielawinfo-checkbox-necessary 11 months This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".

cookielawinfo-checkbox-others 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.

cookielawinfo-checkbox-performance 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".

CookieLawInfoConsent 1 year Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.

gclid past Google Click Identifier is a unique tracking number added to each individual AdWords click to identify from where an individual is entering the site.

handl_original_ref past The original referring URL.

handl_ref past No description available.

JSESSIONID session The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.

viewed_cookie_policy 11 months The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Duration

Description

utm_medium past This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing.

VISITOR_INFO1_LIVE 5 months 27 days A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.

YSC session YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.

yt-remote-connected-devices never YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

yt-remote-device-id never YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.