Regional Operations Manager

Based in Newcastle upon Tyne, Tyne and Wear, United Kingdom. This role is remote-based with travel around the designated region; you may be required to attend Company and Client locations as needed and occasionally stay away from home overnight or attend events outside normal working hours.

Salary: £40,000 per year

Employment type: Permanent - Full-time

Benefits: Pension, Perkbox, Wagestream

Overview

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Responsibilities

• Conduct monthly reviews to analyse regional performance
• Manage a team of regional support managers
• Schedule employees and manage staffing needs
• Manage employee recruitment, contracts, and performance evaluations
• Monitor service delivery and customer satisfaction levels
• Lead employee engagement and succession planning efforts
• Identify and address contract KPIs for improvement
• Maintain financial accuracy and manage performance
• Develop assignment instructions and risk assessments

Qualifications

• The ideal candidate will have a strong background and prior experience in security or commercial contract management as a site supervisor or regional supervisor and have experience in managing members of staff within a team
• Experience in project management, health and safety compliance, and line management is essential
• Integrity, professionalism, and effective communication skills
• A UK driving license and a five-year work history are required
• Applicants must be able to provide a full 5-year checkable work or back to school history and must have right to work documents
• Minimum 3 years experience in a team supervisor role within a sizeable security based environment
• Entrepreneurial and results oriented, with experience working in a fast-paced dynamic team
• Ability to manage competing priorities and meet deadlines
• Ability to exercise excellent decision making while working in a fluid and fast paced environment
• Able to work collaboratively at a mid management level with leadership team, direct reports and internal external stakeholders
• Excellent written and verbal communication skills
• Strong leadership skills
• Seniority level: Mid-Senior level

Knowledge, Skills And Experience

• Minimum 3 years’ experience in a team supervisor role within a sizeable security-based environment (customer or supplier side)
• Entrepreneurial and results oriented, with experience working in a fast-paced dynamic team
• Ability to manage competing priorities and meet deadlines
• Ability to exercise excellent decision-making judgement while working in a fluid and fast paced environment
• Able to work collaboratively at a mid-management level with leadership team, direct reports and internal / external stakeholders
• Excellent written and verbal communication skills
• Strong leadership skills

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Benefits

• Perkbox recognition - rewards and discount platform
• Apprenticeship
• Employee of the month scheme £50
• 110% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
• EAP - Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.