Overview

Risk Oversight Manager - Third Party Assurance at AXA Health, Royal Tunbridge Wells, England, United Kingdom.

We’re seeking a risk-focused leader to create pragmatic standards, policies and frameworks for third‑party provider oversight and assurance. The role leads high‑impact oversight of third‑party providers to ensure safety, quality and regulatory compliance. Reporting to the Head of Strategic Risk and Resilience, you’ll oversee medical and clinical third‑party providers, establish governance for risk frameworks and assurance models, and analyse reporting findings for the Executive Committee.

AXA supports flexible working and future travel requirements, with 40% of time away from home (2 days per week) increasing to 60% (3 days per week) as needed. Flexible arrangements can be discussed with Talent Acquisition.

What you’ll be doing

• Create and deliver a risk‑based framework for governance of medical and clinical provider risk to cover all types of third‑party providers.
• Develop and implement an effective medical and clinical third‑party assurance model aligned with the AXA Group Outsourcing and Third‑Party Risk Policy (GORP).
• Design and continuously improve management information and reporting to provide the Executive Committee with actionable insight into third‑party provider risk.
• Coordinate and support risk assurance and validation testing of external technology service provider resilience (e.g., cloud and SaaS) to meet operational resilience tolerances for the relevant Important Business Services (IBS).
• Advance the enterprise‑wide third‑party provider management approach by improving procedures, monitoring, reporting and governance to establish best‑in‑class assurance protocols and testing programmes.
• Lead engagement with Committees and Working Groups and advise on best practice third‑party provider processes, controls and documentation.
• Oversee and analyse medical and clinical third‑party provider issues and incidents, perform root cause analysis for systemic issues, and review trends in key risk indicators (KRI) and incident themes.
• Develop the skills of the 1st line Enterprise Risk team and foster strong stakeholder relationships across the business to ensure consistent understanding of third‑party risk, control and conduct matters.

Note: This role is subject to eligibility to work in the United Kingdom.

What you’ll bring

• Demonstrable expertise in third‑party provider risk and control oversight, assurance or supervision, including managing third‑party assurance audits, ideally in the medical and clinical provider space.
• Experience in creating risk‑based, pragmatic standards, policies and frameworks for third‑party oversight and assurance.
• Understanding of relevant insurance/healthcare regulation and supervisory expectations for large complex financial institutions and/or clinical providers; ability to translate this into business requirements.
• Proven stakeholder management and influencing skills up to executive level; ability to engage business teams on the value of assurance activity and to gain buy‑in for proposed solutions.
• Excellent verbal and written communication; ability to create key reporting.
• Commercial and pragmatic outlook; ability to work at pace, prioritise, and handle complexity and ambiguity to stay delivery‑focussed.
• Proactive and innovative with a focus on continuous improvement and new ways of working.
• Experience in operational resilience, clinical risk and/or compliance, consulting or supervision is advantageous; previous people management experience is a plus.

As a precondition of employment, you must be eligible and authorised to work in the United Kingdom.

What we offer

• Competitive annual salary up to £55,000 dependent on experience
• Annual company and performance‑based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Option to buy up to 5 extra days leave or sell up to 5 days
• Wellbeing services and resources
• AXA employee discounts

To apply, click the “apply for this job” button and log in or create a profile to submit your CV. AXA is an Equal Opportunities Employer. If you require adjustments during the application or interview process, contact our accessibility team at tanzeela.mehjabeen@axa-insurance.co.uk.

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