Job Title: CRM and Sales Support Coordinator

Company: A leader in their field - an IT business

Job Description

1. Reconcile and report weekly sales figures and tracking system data.
2. Compile monthly sales team commissions.
3. Streamline and maintain CRM processes.
4. Liaise with the partnership network to gather and input leads and opportunities.
5. Compile management reports and build CRM dashboards.
6. Support the Sales & Marketing teams in CRM processes, ensuring compliance and data integrity.
7. Assist with travel planning for sales and marketing activities.

The Successful Applicant

1. Experience working in a sales office environment.
2. Proficiency in CRM administration and data interrogation.
3. Strong IT skills, especially with Microsoft 365 (Excel, Forms, Planner, SharePoint).
4. Ability to train staff on CRM processes.
5. Problem-solving skills and a pragmatic approach.
6. Excellent communication skills, both verbal and written.
7. Organized, proactive, and able to work independently or in a team.
8. Solution-oriented with a passion for data-driven decision making.
9. Attention to detail and creative thinking.
10. Curiosity and willingness to learn new skills.

What's on Offer

• Salary: £30k-£35k, with regular reviews.
• Flexible hours and hybrid working arrangements.
• 36 days paid holiday per year.
• 6% employer pension contribution.
• Enhanced sick pay, long-term sickness cover, and death in service benefit.
• Employee stake in the business through an Employee Benefit Trust (13%).
• Enhanced maternity, paternity, and adoption pay.
• Opportunities for international travel to exhibitions and trade shows.
• Investment in skill development and attendance at relevant events.
• Company events and team-building activities.
• Inclusive and supportive work environment.