Overview

We are seeking a motivated and detail-oriented Salesforce Administrator to join our team. In this role, you will provide day-to-day support for our Salesforce platform, assist with completing administrative tasks, troubleshoot issues, and ensure the system meets the needs of our users. This is an excellent opportunity for someone looking to build their career in Salesforce administration and gain hands-on experience in a dynamic environment.

Responsibilities

• Respond to internal user requests and questions related to Salesforce functionality and features via our Zendesk Support platform.
• Assist users with logging in, password resets, and basic navigation on Salesforce and other platforms we manage.
• Troubleshoot and resolve issues related to opportunities, products, billing, reports, dashboards, and data entry within Salesforce.
• Perform data imports, exports, and updates using tools like Data Loader or Validity Demand Tools.
• Ensure data accuracy and cleanliness by identifying and resolving duplicate or incomplete records.
• Assist with creating and maintaining data validation rules.
• Collaborate with the team and Sales Stakeholders to identify areas for improvement.
• Suggest enhancements to streamline workflows and improve user experience.

Qualifications

• Familiarity with Salesforce functionality, including reports, dashboards, and user administration.
• Strong attention to detail and organizational skills.
• Ability to prioritize and manage multiple tasks effectively.
• Excellent problem-solving and communication skills.
• A team player with a proactive, can-do attitude.
• Willingness to take direction and learn from experienced team members.
• A strong interest in Salesforce and a willingness to learn.

Desirable

• Salesforce Administrator Certification or intention to pursue certification.
• Previous Salesforce Administration experience.
• Proficiency with Google Suite and Docusign.

Working model and benefits

• with our Work from Anywhere days
• Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments.
• Generous contributory pension scheme.
• Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more.
• More about working for Haymarket: Putting social and environmental responsibility at the forefront of our business, aligned with the United Nations Sustainable Development Goals. We are committed to diversity, inclusion, respect, responsibility and sustainability as core principles of our business.

About Haymarket and equal opportunity

Haymarket is proud to be an equal opportunities employer and is committed to ensuring that all candidates are given the same opportunity to succeed regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at recruitment@haymarket.com.