Overview

SC Cleared Service Designer (GDS)

• 3-5-month contract
• London based - 1 day per week on site
• £450.00pd (Inside IR35)
• Active SC Clearance required
• Starting ASAP

An opportunity has arisen within Central Government for a Service Designer on an initial 3-5 month contract starting ASAP.

Responsibilities

The Service Designer will work with cross-functional teams to define and map user journeys and service processes in line with service design methodologies, creating templates and service maps throughout the product life cycle.

You will also continuously assess and optimise processes, support product approval and change management, and define metrics while analysing data to present actionable insights.

• Service design experience including workshops, prototyping and presenting complex processes clearly
• Using research and data to inform design choices
• Experience with service mapping and visualisation tools
• Strong cross-functional collaboration and stakeholder engagement skills
• Experience working in agile delivery teams across multiple products
• Service design coaching background desirable
• Familiarity with Jira/Confluence
• Knowledge of the Government Service Standard and Service Manual

Qualifications

See Responsibilities for required skills and experience.

Notes

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.