Overview

Senior Account Director - Enterprise IT Solutions

Location: Hybrid / London
Salary: up to £70k
Type: Permanent

About the Client

We are representing a global IT solutions and managed services provider with over 20 years of success in the enterprise space. Renowned for delivering innovative, high-value technology solutions, they have achieved 100% organic revenue growth since 2019, won 25+ industry awards, and built a strong base of 250+ loyal clients worldwide. The business is fuelled by trust, agility, and excellence - investing in its people, nurturing talent, and creating a culture that is empowering, collaborative, and performance-driven.

The Opportunity

As Senior Account Director, you\'ll play a pivotal role in leading and expanding strategic enterprise relationships. This is a relationship-first position where you\'ll act as a trusted advisor to C-level stakeholders, shaping long-term technology strategies across cloud, infrastructure, networking, managed services, and cybersecurity. You\'ll oversee major accounts, drive client growth, and lead teams in delivering solutions that exceed expectations - ensuring both commercial success and exceptional client experience.

Responsibilities

• Own and grow a portfolio of strategic enterprise accounts.
• Act as the senior point of contact for C-level stakeholders, building trusted long-term partnerships.
• Lead account planning, strategy, and delivery of multi-year managed service contracts.
• Identify opportunities to expand relationships and increase account value.
• Guide and mentor account teams, ensuring best-in-class service and delivery.
• Lead commercial negotiations, contract discussions, and executive-level presentations.
• Collaborate with pre-sales, technical, and delivery teams to create tailored client strategies.
• Provide accurate reporting, forecasting, and strategic insights back to the business.
• Represent the brand at senior-level client meetings, industry forums, and partner events.

Experience & Skills Required

• 5+ years in IT account management, with significant experience at Account Director or Senior Account Director level.
• Proven success in managing and growing enterprise accounts (500+ users).
• Strong track record of developing C-level relationships and influencing at board level.
• Experience across hardware, software licensing, professional services, and managed services.
• Exceptional communication, negotiation, and presentation skills.
• Commercially astute with experience handling large contracts and multi-year agreements.
• Strategic thinker with the ability to balance client vision, delivery excellence, and revenue growth.

Why This Role Stands Out

• Lead and shape strategic enterprise relationships with major clients.
• Work with cutting-edge technology and Tier 1 vendor partnerships.
• Join an award-winning, high-growth organisation with a global reputation for excellence.
• Be part of a collaborative, high-performing culture where leadership impact is recognised and rewarded.