Location: Greater London, England, United Kingdom.

Senior Account Manager / Account Manager (FTC)

Start Date: 15th December 2025
Application Deadline: 26th November

About This Here

This Here is a female founded, full service creative agency based in London Fields, Hackney. We create authentic brand stories with irresistible people at the heart, and our portfolio of clients includes The North Face, Foot Locker, Forestry England, The Week.

Our work spans Insight & Strategy, Creative Ideation, Influencer & Talent Management, Content and Event Production. We work with brands across their global, regional and local markets as well as smaller start-up or local brands.

We believe in championing the underdog, and in every hire, we look for those that value hard work, intelligence, curiosity and pride in their field. We’re a laid back company with a modern approach to work.

Overview

We’re looking for a strong Account Manager / Senior Account Manager who has experience working with global brands across the creative & influencer spectrum. We need someone who can hit the ground running and take clear ownership of projects on arrival. The role is a hybrid client services & project manager role and while creatively driven, will be focused on talent and partnership based projects.

Responsibilities

• With the support of an Account Director, the AM / SAM will be the day to day owner on a variety of talent based projects & BAU activity in the studio.
• Projects will be a mix of short and long duration, at different stages and will be worked through predefined processes and tools.
• We’ll expect first class account, client and project handling outwardly in liaison with our clients, and inwardly on a day to day project level with the team.

Account Management

• Building a “partner” like relationship with our clients.
• Being the “go to” day to day person across your projects.
• Demonstrating a keen interest in our clients business and really understanding their brand.
• Becoming a brand guardian and being the voice of the client across projects.
• Responding to client requests and comms in a timely fashion.
• Work collaboratively and proactively to solve client problems.
• Defining client meetings, their purpose & agendas + leading the team to complete their prep as planned.
• Producing client presentations where required.
• Leading weekly project status management & reporting – internal & external.
• Being the on‑ground client liaison during a shoot / event.

Project Owner

• Lead on projects throughout the full project lifecycle from Kick‑Off through to Delivery.
• Day to day driver of the project – ensuring your project team is working as scheduled and the project is tracking as planned.
• Production of weekly project status documentation in liaison with the team.
• Day to day management and maintenance of up to date project timing plans (in liaison with production team on production led projects).
• Weekly responsibility for updating resourcing requirements & bookings across your projects.
• Management of overarching project budget liaising with the production team where needed ensuring it is tracking as scoped.
• Production of regular burn reports across your projects based on timesheet data.
• Seeing the bigger picture of a project and being able to provide clients with expert opinions based on project risk / reward + impact to timings & budget.
• Knowing the appropriate method to share information across projects.

Strategic Thinking

• Understanding the wider marketing context of a brief and in hand being able to understand what impact that has on a project.
• Having the ability to interrogate briefs, ask relevant questions and if applicable, offer advice on how to improve a campaign based on your knowledge of the brand.
• Project reporting & evaluation at the end of a project based on KPIs set at the outset.

This Here Day to Day

• Attendance at the office two days per week – Wednesdays / Thursdays.
• Attend internal company meetings.
• Attendance at company events.

Progression

This is currently a fixed term contract role, but based on the trajectory of business growth there could be an opportunity for this to be extended or to become permanent at a later stage.

Experience & Key Skills

• Proven experience working in a creative agency environment.
• Experience of leading and delivering projects in the budget region of £50k to £100k.
• Delivery of talent focused seasonal campaigns.
• Experience of working on influencer based projects.
• Experience of content & event production.
• Experience of collaborating with producers + production teams (internal and external).
• Experience of working with apparel, fashion, or sports brands.
• Working in a fast paced delivery environment.
• Proven track record of managing brand stakeholders.
• Solid understanding of project scoping, planning and project management.
• Excellent interpersonal & communication skills.
• The ability to deal confidently with clients, project teams and individuals.
• The ability to work collaboratively as part of a team.
• Good attention to detail & strive for excellence across all activities.
• Strong prioritisation skills, knowing what to focus on now, next and later.
• An appreciation and understanding of good quality creative output.
• A strong work & professional ethic.
• The ability to be the voice of This Here and the brand you’re working with.
• An interest in culture and the world around us.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Advertising Services

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