Overview

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Are you a seasoned & ambitious Senior Account Manager? Eager to join the AI revolution? We would love to hear from you.

Based in Ghent, you'll be LEGALFLY's sales account manager responsible for building and growing our customers in Belgium, our home market and most mature client base, where legal innovation is accelerating rapidly.

Join LEGALFLY!

LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry:

• Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European Enterprises and law firms, and we have strategic partnerships with industry leaders like Slaughter & May and Allianz.
• Hyper-growth: Following our successful Series A funding round of 15 million EUR in July 2024, LEGALFLY is experiencing rapid growth. Backed by top investors, including Mehdi Ghissassi, Director of Product at Google Deepmind, we plan to triple our team by the end of the year and accelerate feature development.
• World-class team: LEGALFLY was founded by four tech veterans from Tinder, bringing extensive knowledge and expertise to drive innovation.
• Unmatched security: We are setting the global standard for responsible legal AI with unrivalled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymization.
• Global expansion: Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions, including the United States, United Kingdom, France, Netherlands, UAE, Belgium - driving the digital transformation of legal services globally.

Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology.

Key responsibilities

As we continue our growth and international expansion, we're seeking a seasoned Senior Account Manager to drive our success. This senior-level role offers a unique opportunity to shape the trajectory of our account management strategy, working with some of the world's most prominent legal enterprises.

With a primary focus on Net Revenue Retention (NRR), you'll have significant potential to grow and expand existing accounts. Many of our largest clients have yet to fully adopt our platform across all locations, presenting vast untapped opportunities.

• Collaborate with a dedicated Customer Success Manager to maximise client engagement and ROI.
• Own strategic account planning and conduct business/value reviews with top-tier clients.
• Lead contract renewals and cultivate relationships to secure additional funding and renewal growth.
• Develop LegalFly's account management playbook, building the foundation for a scalable, effective team as we enter new markets.
• Drive revenue: Manage contract renewals, negotiations, and identify upselling and cross-selling opportunities to meet ambitious growth targets.
• Build strong relationships: Act as the primary point of contact for assigned accounts, fostering client satisfaction and loyalty.
• Strategic collaboration: Work closely with internal teams (Sales, Customer Success and Product) to deliver tailored solutions and ensure client success.
• Analyze and report: Monitor account performance, provide insights and implement strategies to maximise client value.

You might be a fit if you are:

• A top-performing Account Manager with 8+ years of B2B SaaS sales experience.
• Fluent in Dutch and proficient in English (French is a plus).
• Based in Belgium and excited to work from our head office in Ghent several days a week (hybrid setup).
• MEDDPICC trained with a strong value based sales approach.
• A strong relationship builder with a client-first mentality.
• Flexible and adaptive, with a track record of improving sales systems, processes or messaging.
• Entrepreneurial, resilient, and highly resourceful.
• A team player with a "we-all-win-together" mindset.
• A student of sales: hungry to learn, grow and raise the bar for what excellence looks like.
• A problem solver with a client-centric approach and a knack for building lasting relationships.

Your direct manager and team

You will join the sales team led by our CEO.

Our offer

• A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity.
• A fully optimised & competitive remuneration package.
• Equity compensation in the form of ESOP.
• Top-class equipment to thrive: Including Macbook and Widescreen 34' monitor.
• Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan
• Hybrid work policy
• Monthly team activities & yearly team retreat.
• Stunning, light-filled office in the heart of Ghent (Veldstraat).
• Free lunch on office days - Tuesdays, Thursdays and one additional day of your choice.

Have we sparked your interest? Let's get in touch & join the AI Revolution!