Overview

Join us as a Senior Business Analyst, C&I Banker Tools. Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs. You'll be working in a vibrant, forward looking team and helping us to shape the future of our business. As a key member of our team, you'll enjoy extensive collaboration and can expect great visibility for you and your work.

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• As a key member of our team, you'll enjoy extensive collaboration and can expect great visibility for you and your work

What you'll do

In your new role, you'll be accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You'll be responsible for understanding, challenging and developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcomes by the team.

• Capturing, validating and documenting business and system requirements and making sure that they're in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

You& conta;ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you'll have a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Good knowledge of the Commercial and Institutional (C&I) franchise and the operating models across this franchise is desirable.

• Proven experience as a lead business analyst, delivering complex projects using journey-led and design thinking approaches
• Skilled in coaching and mentoring junior analysts, embedding best practices and standards
• Experience of applying business analysis tools and techniques
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills

Hours: 35

Job Posting Closing Date: 15/09/2025

Ways of Working: Remote First